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Functional Title: Operations Support Management Analyst Job Title: Management Analyst IV Agency: Health & Human Services Comm Department: Special Projects Posting Number: 5224 Closing Date: 05/13/2025 Posting Audience: Internal and External Occupational Category: Office and Administrative Support Salary Group: TEXAS-B-25 Salary Range: $5,797.66 - $9,508.25 Shift: Day Additional Shift: Telework: Travel: Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Exempt Facility Location: Job Location City: AUSTIN Job Location Address: 701 W 51ST ST Other Locations: MOS Codes: 0510,0570,4502,4505,8016,8840,8852,8862,8870,11A,14FX,165X,171X,35PX,37A,37F,3N0X6,46A,612X,632X 641X,70A,70D,70E,712X,732X,INF,IS,SEI13,SEI15,YN,YNS Brief Job Description: The Special Projects Manager reports to the Director of Governmental Relations and Special Projects in the Regulatory Services Division (RSD), Operations Support. The position performs highly advanced (senior level) complex operational planning, policy and performance work. The position will help manage multiple high-profile projects and documents, most notably coordinating the review of rules for the division. The position will support daily administrative operations including developing and implementing processes to enhance standards and ensure accountability; coordinating with Regulatory Services Leadership to gather and disseminate information as necessary; and helping manage and execute special projects within Regulatory as well as across agency divisions. This position also works with other units within Operations Support to ensure coordination of operational functions across the division. The Special Projects Manager will be expected to conform to the Governmental Relations and Special Projects team values: act with integrity, be resourceful, extend grace whenever possible, and seek opportunities to grow. Must be able to work under minimal supervision with latitude for the use of initiative and independent judgment, and complete other duties as assigned. Essential Job Functions (EJFs): Attends work on a regular and predictable schedule in accordance with agency leave policy. (35%) Updates and maintains RSD rule-making policies and procedures. Partners with Rules Coordination Office (RCO) to ensure RSD policies align with agency and state administrative requirements. Facilitates the RSD Deputy Executive Commissioner and Chief Policy and Regulatory Officer review and approval of rule-making projects. Serves as initial reviewer of submissions for leadership approval, including undertaking quality control checks and ensuring most current forms and templates are used. Collects information and produces recurring and ad hoc reports on rules. Schedules briefings for leadership, when requested. (25%) Monitors and supports the progress of important initiatives and projects. Advises leadership and staff regarding implementation progress, issues, and completion. Develops and oversees project tracking systems and maintains master project tracking documents and guides. Develops project tools to guide staff in managing project assignments and deliverables including templates for work plans, resource requirements, staff assignments, key timelines and milestones. Assists with risk management to minimize project risks. Compiles and distributes project information and project status reports. Conducts project meetings, as needed, and ensures questions, issues and business needs are addressed. (20%) Supports logistical needs of RSD, including management of office space assignments, updating of organizational charts, coordination of records management, and preparation for and reporting on the Survey on Employee Engagement. Serves as back-up for managing the Deputy Executive Commissioner's mailbox and approvals workflow. (10%) Represents division on the Cross Division Coordination Group, the Emergency Management Homeland Security Workgroup, and other agency-level workgroups and ensures two-way information flow between the workgroups and Regulatory Services. Facilitates outreach to other parts of the agency, as needed. (10%) Other duties as assigned, including support of disaster and continuity operations, which may include producing division-level situational reports, disseminating safety and other time-sensitive information to division staff, and other similar tasks. Knowledge, Skills and Abilities (KSAs): Knowledge of project management business methods. Knowledge of the legislative process and laws, rules, and regulations relevant to Health and Human Services. Knowledge of the principles and practices of public administration and management. Skilled in communicating with varied levels of staff to develop positive effective working relationships and establish credibility, trust and confidence. Skilled in planning, organizing, assigning, tracking progress, and taking corrective action to meet deadlines. Skilled in organizational skills including attention to detail and multi-tasking skills. Skilled in using Microsoft Office Suite, including MS Visio. Ability to demonstrate excellent written and verbal communication skills. Ability to apply project management life cycle methods to manage business projects and initiatives. Ability to analyze work related problems such as risks and issues, draw conclusions, and devise innovative solutions. Ability to work under pressure and successfully manage multiple overlapping deadlines. Ability to provide leadership that promotes teamwork and unit harmony. Ability to produce accurate, high-quality results. Ability to provide excellent client-facing and internal communication skills. Registrations, Licensure Requirements or Certifications: NA Initial Screening Criteria: Graduation from an accredited four-year college or university, plus three years of experience in project management. Relevant experience may substitute for degree. Experience with Health and Human Services programs. Additional Information: Applicant will be asked to provide a relevant writing sample if selected for an interview Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Active Duty, Military, Reservists, Guardsmen, and Veterans: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. ADA Accommodations: In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. Pre-Employment Checks and Work Eligibility: Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form Telework Disclaimer: This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs. Nearest Major Market: Austin