At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas.

Operations Supervisor

Delvaux | Costa Mesa, CA

Reports to: Boutique Director

Role Overview

A Delvaux Operations Supervisor is an ambassador of the Maison, responsible for ensuring a seamless client journey by maintaining operational excellence and precision in inventory management. The Operations Supervisor is an essential partner to store and regional leadership, able to influence an inspiring and motivating team environment that is supported by an efficient and evolving operational flow.

A Client-Centric Operations and Logistics Leader

• As a member of Delvaux’s North America Leadership Team you motivate and empower an environment of teamwork to maintain collaboration in the store, between stores, and with business partners
• By upholding inventory management standards, you influence an organized and efficient work environment while ensuring ongoing accuracy of stock
• By prioritizing stockroom safety, you create a professional and compliant environment for employees and vendors to operate within
• By optimizing stockroom and sales floor preshow/understock space, you ensure merchandise is easily accessible and offers a seamless client experience
• By managing store logistics, you oversee stock deliveries from central warehouse, domestic and international stock transfers, and stock issued for commercial activities (consignments, trunk shows, photo shoots, etc.)
• By maintaining store supplies order management, you contribute to the operating expenses of the store
• By ensuring client repairs and refurbishment are delivered on schedule, you impact customer service
• By contributing to omni-channel initiatives in store, you influence future innovations in client experience
• By leading by example and enabling a client-centric environment, you serve as a role model for the current and future Leadership
  
  

Qualifications

• 5+ years’ experience in retail sales and operations
• 2+ years’ management or supervisory experience
• Strong interpersonal, communication, and follow-through competencies
• Strong organization, task-management, and logistics skill set
• Ability to sit and stand for extended periods of time
• Ability to lift up to 20lb boxes
  
  

Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

We Offer

Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.

At Richemont, We Craft the Future!

Expected Hourly Range: $28-$33/hr

Salary will be determined based on relevant skills and experience.