Location: Venice, CA (In-person)

Type: Full-Time, Exempt

Salary Range: $65,000–$75,000/year

Reports to: CEO

The KINN is a membership network empowering conscious entrepreneurs to tackle the most meaningful challenges of our time. Through transformative physical and digital spaces, The KINN fosters learning, connection, and collaboration. Our members are individuals and businesses committed to self and societal transformation.

We’re looking for a highly organized and systems-minded Operations & Program Manager to support the internal operations that keep our community and programs thriving. This role is ideal for someone who enjoys working behind the scenes to make sure everything runs smoothly—from internal systems to people ops to program logistics.

You'll work closely with the CEO and cross-functional teams to oversee backend systems, coordinate team processes, support HR, and ensure seamless execution of our courses and workshops. While this role touches multiple areas, it leans heavily on operational efficiency, process follow-through, and detailed communication.

Your time will be roughly split across the following focus areas:

Operational Systems (30%)

• Maintain backend tools like Hubspot, Google Workspace, Zapier, Notion, and our member platform. Maintain and build out automation, troubleshoot issues, and help document workflows and SOPs for the team.

Program & Course Operations (20%)

• Support course logistics, instructor communications, participant onboarding, scheduling, and space setup. Ensure meals, staffing, and program materials are organized and timely. Manage enrollment tracking and follow-up in Hubspot/Google Sheets with the support of a VA.

People Ops & Admin (20%)

• Coordinate onboarding/offboarding, employee and contractor documentation, benefits tracking, W9 collection, and invoice submission. Run payroll (via Gusto) and manage HR tools and internal handbooks.

Internal Project Coordination & Support (20%)

• Help prepare KPI dashboards and coordinate meetings, internal updates, and cross-functional timelines. Support ongoing process improvements and team communication.

VA Team Coordination (10%)

• Act as a point of contact for the virtual assistant team, helping with scheduling, onboarding, task clarity, and documentation.

• You love systems, organization, and process—and bring structure to anything you touch
• You’re detail-oriented and follow through, especially when others rely on you
• You’re tech-comfortable and enjoy improving tools and workflows
• You thrive in a purpose-driven, collaborative environment
• You enjoy being a behind-the-scenes force for calm, clarity, and momentum

• Salary: $65,000–$75,000/year
• 3 weeks paid time off + sick time
• Flexible schedule + wellness-first team culture
• Unlimited access to on-site ice plunge and sauna
• $50/month tech stipend
• Complimentary access to KINN events & community perks
• Opportunity to grow into a senior operations or systems role over time