Operations Manager – Commodity Inspections
Responsibilities
Operational Leadership & Management:
Oversee daily operations of the Commodity Inspections division, ensuring seamless execution of processes.
Oversee the quality and accuracy of work, ensuring compliance with internal and external standards.
Ensure operational efficiency and adherence to industry standards.
Develop and implement internal operational processes and best practices to optimize performance and resource allocation
Review and Operational numbers.
Support during internal & external audits
Support the Quality Manager and General Manager in resolving complaints and claims, including root cause analysis and tracking corrective actions
Prepare and follow up on reports for nonconformities, incidents, and corrective actions per QMS protocols, ensuring effectiveness of implemented solutions
Supervise inspectors to ensure compliance with inspection method and client specifications
Oversee calibration, maintenance, and documentation of field equipment
Approve purchase orders and manage the procurement / registration of technical equipment and supplies.
Provide guidance and training to enhance team capabilities, maintain documented competency records, and ensure inspectors are authorized based on demonstrated qualifications and defined scopes of work
Provide technical training and guidance to enhance team capabilities, maintain competency records, and ensure personnel are supervised, monitored, and authorized based on documented procedures and demonstrated qualifications
Create, define, and monitor KPI’s related to operational efficiency, audit accuracy and client satisfaction.
Implement corrective actions when KPI’s are not met and develop strategies for continuous improvement.
Prepare and present performance reports to senior management with recommendations for improvement.
Develop job-specific plans aligned with Standard operating procedures and ISO Standards
Develop job specific inspection plans aligned with standard operating procedures and ISO standards
Coordinate with Administration team, logistics manager, Port manager to issue clear, technically sound work orders (IRS)
Requirements:
Associated degree – Arts or Science
3+ years of experience in Logistics and planning
Strong leadership and organizational skills.
Willingness to travel 20% locally and internationally.
Experience managing teams and overseeing operational processes
Strategic Thinking & Decision-making: Ability to align operational strategies with business goals.
Customer focus Approach: Commitment to delivering exceptional client service.
Data-driven Performance Management:
Link to apply: https://lnkd.in/dFm9Mfnf