One Goal Hospitality is looking for an Operations Manager to join their team!
The Operations Manager is responsible for working with management and employees to establish and maintain a positive working environment. You must be effective in managing guests, staff members and patrons utilizing invincible customer service, leadership, communication and conflict resolution skills. You will play a key role in the business because you will take part in formulating and implementing the strategies that determine the success of the goods or service provided. You must be able to properly plan, organize, communicate and problem solve in order to successfully achieve the performance goals set in the organization.
QUALIFICATIONS include but are not limited to:
Knowledge and understanding of company organization, goals, and objectives, and policies and procedures
Knowledge of basic kitchen practices, protocols and procedures
Possess strong interpersonal skills to effectively communicate with staff, coworkers, and general public
Knowledge of profit and loss (P&L) statements
Proficiency in Microsoft Word, Excel, Outlook, and Point of Sale (POS) systems
Excellent verbal communication skills
Possess self-motivational skills and hands-on management approach
Possess impeccable service standards and attention to detail
Possess strong skills in organization and efficiency
Possess experience in managing multi-unit food service facilities
Ability to work a flexible schedule to include evening and weekend assignments
Ability to work in a multi-ethnic/multi-cultural environment
RESPONSIBILITES include but are not limited to:
Hire, schedule, supervise, train and coordinate the work of Catering team and general managers
Ensures controls are in place to safeguard inventory controls
Manages finances such as budget, payroll and purchasing
Develops initiatives to build sales, profitability and guest counts
Responsible for the physical/aesthetic maintenance of the restaurants
Manages Food, Beverage, and Labor budgets and costs
Orders, maintains and inventories beer, wine and liquor
Develops operational procedures for units
Maintains and implements standards of quality in all food and beverage service operations
Carries out supervisory responsibility following policies and procedures
Adheres to all Health Department, OSHA and ADA regulations
Ensures that the restaurant operates efficiently and effectively within the operational guidelines
Ensures adherence to all local, state, and federal laws and regulations
Ensures all safety and security systems and procedures are followed to ensure health and safety of employees and guests
Ensures established standards of food safety and sanitation are maintained
Oversees correct receipt, storage and handling of food and beverage products to ensure quality and freshness at all times
Performs other duties as assigned
Job Type: Full-time
Pay: $75,000.00 - $80,000.00 per year
Benefits:
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
Weekend availability
Experience:
Restaurant management: 5 years (Required)
License/Certification:
Driver's License (Required)
Willingness to travel:
75% (Required)
Work Location: In person