Operations Manager – Contract Logistics (m/w/d)

📍 Düsseldorf, Germany | On-site

🌍 Global Leader | Agile, Growth-Focused Environment

Join a globally renowned logistics provider at a pivotal moment of European expansion. As Operations Manager, you'll take full ownership of day-to-day site operations while playing a strategic role in shaping the future of our business across the region.

We’re seeking a high-calibre leader with a rare balance: someone capable of managing a large workforce while also driving performance, spearheading continuous improvement, and influencing at a global level. If you thrive in agile environments and are excited by the opportunity to build, scale, and lead with impact—this role is for you.

🔧 Your Core Responsibilities

• End-to-end operational leadership for a high-volume site (200+ FTE), including people management, performance, and compliance.
• Drive Lean and CI initiatives to boost productivity, quality, and customer satisfaction.
• Lead projects across process improvement, new system rollouts, and customer onboarding.
• Act as a visible, hands-on leader—motivating teams and ensuring high levels of engagement and accountability.
• Serve as the key point of contact for strategic customer relationships, ensuring service excellence and long-term partnership growth.
• Collaborate with regional and global leadership on strategic initiatives, best-practice sharing, and innovation rollouts.

💼 What We’re Looking For

• Proven experience in operational leadership within logistics, warehousing, or contract logistics.
• Strong people leadership skills—capable of managing large teams and driving a high-performance culture.
• Hands-on mindset with experience in CI, Lean, and process transformation.
• Customer-focused and commercially astute; able to build relationships with customers and internal stakeholders alike.
• Comfortable working cross-functionally with senior leadership at a regional or global level.
• Fluent in German and English (both written and verbal).
• Agile, adaptable, and energized by challenge and growth.

🚀 Why This Role?

• Strategic Impact – Influence site-level and global operations with meaningful input into strategy and transformation.
• Growth with Stability – Leverage the backing of a global brand with the agility and opportunity of a high-growth European journey.
• Customer Excellence – Work in a business known for delivering consistent, high-quality service.
• Leadership Visibility – Be close to decision-makers and play a critical role in shaping regional success.
• Expansion Focused – Help onboard new customers, grow into new markets, and shape best-in-class solutions.

Apply now or reach out to Chris Williams for more information.