Job Title: Sales Admin / Ops Manager

Experience: 3+ Years (BFSI)

Location: Mumbai

Employment Type: Full-Time

About the Role:

We’re looking for a results-driven Sales Admin / Ops Manager with 3+ years of BFSI experience to enhance our sales operations. You’ll lead proposal management, optimize CRM and pipeline processes, deliver insightful analytics, and implement AI-driven automation to boost sales productivity.

Key Responsibilities:

• Manage end-to-end proposal and bid processes.
• Maintain and enhance CRM systems for accurate sales tracking.
• Analyze sales data, generate reports, and forecast performance.
• Collaborate with Sales, Marketing, Product, and Finance teams.
• Improve sales processes and implement automation tools.
• Conduct competitor analysis and support sales strategies.
• Leverage AI tools like chatbots and predictive analytics for efficiency.

Requirements:

• Bachelor’s in Business/Marketing (MBA preferred).
• 3+ years in Sales Ops/Admin in BFSI.
• Experience with CRM tools (Salesforce, Zoho, HubSpot).
• Strong data analysis skills (Excel, Power BI, Tableau).
• Knowledge of AI/automation in sales operations.
• Excellent communication and organizational skills.

Nice to Have:

• CRM or Sales Ops certifications.
• Experience with AI/ML sales tools.
• Understanding of BFSI compliance and regulations.