Description

Join Our Team as an Operations Manager at Showtime Smiles!

Are you an experienced, upbeat Operations Manager with a passion for leading ortho teams and driving financial performance? Showtime Smiles is seeking a dedicated professional to oversee our practice operations and ensure an exceptional patient experience. If you have at least 3 years of operations management experience, especially in orthodontics, we want to hear from you!

Position: Operations Manager

Location: Showtime Smiles

Hours: 8 AM - 5 PM, Tuesday through Friday

Key Responsibilities

Achieve financial performance and revenue growth goals

Manage practice operations to ensure patient satisfaction and retention

Establish effective systems and processes for case acceptance and employee engagement

Provide administrative support to both front and back office teams

Lead, mentor, and coach staff to maintain a positive office culture

Evaluate and enhance staff performance through regular reviews and training

Implement office policies to achieve performance goals and successful growth

Qualifications

Bachelor's Degree in Business or related field (Master's preferred) or equivalent work experience

Minimum of 3 years of progressive leadership and functional practice management experience

Strong communication, problem-solving, and leadership skills

Background in healthcare management/customer service management is a plus

Ability to make effective decisions and think critically

Proven ability to plan, prioritize, and coordinate activities and schedules

Why Join Us?

Play a crucial role in helping children achieve a lifetime of great oral health

Work in a supportive and positive office environment

Opportunity to lead a dedicated team and make a real impact

Working Conditions

Office environment with a focus on safety and compliance with state and federal regulations

Commitment to ongoing training and professional development

If you're ready to take on a challenging and rewarding role with Showtime Smiles, apply now to join our mission of delivering excellent oral health care to children.