Job Type: Full-Time Pay Type:Salary Work Time:8:00 AM - 5:00 PM Department:Operations Job Description: Establish and maintains department standards for productivity, reliability, and accuracy. Foster team environment within the facility and demonstrate strong leadership skills. Manage, coach, evaluate and mentor departments-wide Managers, Supervisors, and Leaders on a weekly basis. Represent the company at various business meetings and events to promote the company. Improve the operational systems, processes/ procedures and policies in support of organizations mission - specifically, support better management reporting, information flow and management, business process and organizational planning. Manage and increase the effectiveness and efficiency of Support Services, through improvements to each function as well as coordination and communication between support and business functions. Play a significant role in long-term planning, including an initiative geared toward operational excellence. Oversee overall management, planning, systems and controls. Ensure financial targets and other agreed targets are met in all departments. Keep employees motivated and organizing appropriate training. Ensure the business operates within the company's mission statement. Investigate and improve customer satisfaction, report and handle any issues arise. Work with department heads and management to get the best performance from staff. Drive / expend the business to increase profitability and job creation. Research new technologies and alternative methods of efficiency. Other duties as required and assigned. Skills/requirements: 7+ year experience in similar roles. Must have Bachelor Degree in Management Information Systems (MIS), Computer Science, Operational Management or other business-related area. Excellent computer skills and proficient in Excel, Word, Outlook, and QuickBooks. Excellent communication skills both verbal and written. Knowledge and experience in organizational effectiveness and operations management implementing best practices. Demonstrated leadership and vision in managing staff groups and major projects or initiatives. Excellent interpersonal skills and a collaborative management style. Ability to manage staff in order to maximize productivity of office, effectively utilize skill base of staff, maintain internal controls and complete projects on time. Ability to prioritize and plan work activities and use time efficiently. Proven ability to maintain confidentiality. A demonstrated commitment to high professional ethical standards and a diverse workplace Excellent people manager, open to direction and +Collaborative work style and commitment to get the job done well above and beyond. Ability to challenge and debate issues of importance to the organization. Ability to look at situations from several points of view. High comfort level working in a diverse environment.