Position Summary

The Operations Manager is a motivated, experienced, and results-driven leader who oversees the Wiley X Production and Warehouse operations including inventory management, shipping and receiving, team supervision, production efficiency, cost-effectiveness, and compliance with quality standards. The Operations Manager is a proactive and detail-oriented individual that leads teams within a fast-paced production environment.

Responsibilities & Essential Functions

• Production Oversight:
• Develop, implement, and monitor production schedules to meet business demands and delivery deadlines.
• Oversee day-to-day production activities, ensuring optimal use of equipment, materials, and labor.
• Team Leadership:
• Manage, train, and mentor production staff to ensure high performance, high morale, and accountability.
• Conduct regular performance reviews and provide feedback for growth and development.
• Cost of Goods:
• Analyze and manage production costs to control and reduce the cost of goods sold (COGS).
• Work with procurement and inventory teams to secure cost-effective raw materials and minimize waste.
• Monitor and optimize labor and machine utilization to achieve cost efficiency without compromising quality.
• Quality Assurance:
• Ensure all products meet quality standards and specifications.
• Collaborate with the Quality Control team to resolve issues and implement corrective actions.
• Process Improvement:
• Identify inefficiencies in production processes and implement lean manufacturing principles, continuous improvement and learning.
• Lead initiatives to reduce waste, optimize resources, and improve workflow.
• Safety & Compliance:
• Ensure the production team adheres to all safety regulations and company policies.
• Conduct regular safety audits and training to maintain a secure working environment.
• In partnership with Human Resources, co-lead the Safety Committee.
• Resource Management:
• Manage inventory levels of raw materials, ensuring timely procurement and minimizing downtime.
• Coordinate maintenance schedules for machinery and equipment to prevent disruptions.
• Reporting & Metrics:
• Prepare and present production reports, including key performance indicators (KPIs), to management.
• Analyze data to track performance, identify trends, and support decision-making.
  
  

Required Skills/Abilities

• Proven leadership skills with the ability to guide and mentor team members.
• Strong understanding of production management principles and manufacturing processes.
• Proficiency in using ERP/MRP systems and production scheduling tools.
• Excellent leadership, organizational, and problem-solving skills.
• Strong communication skills, with the ability to work collaboratively across teams.
• Knowledge of lean manufacturing, Six Sigma, or other process improvement methodologies (preferred).
• Ability to work in a fast-paced, deadline-driven environment.
• Familiarity with safety regulations and quality assurance standards (ISO, OSHA, etc.).
  
  

Minimum Qualifications

• Bachelor’s degree in Manufacturing, Engineering, Operations Management, or a related field (preferred).
• 5+ years of experience in manufacturing or production management, with at least 2 years in a leadership role.
  
  

Physical Requirements

• Ability to lift and move objects weighing up to 50 lbs.
• Prolonged periods of standing and walking.
• Physical agility to operate equipment.
  
  

Why Join Us

• Culture: At Wiley X, we foster a culture of never compromising, trust, and service, where every voice is valued, and success is a shared journey.
• Sense of purpose: Joining Wiley X means sharing a common mission and vision with your peers, empowering you to make a meaningful impact on the organization’s objectives.
• Professional Growth: Every day, we strive to cultivate an environment conducive to continuous learning and development, providing opportunities for you to enhance your skills.
• Team Collaboration: You have the opportunity to embrace the chance to engage daily with diverse teams, fostering creativity and innovation through the exchange of shared ideas and perspectives.
  
  

EEOC

At Wiley X, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local laws.