WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and workplaces. WeDriveU operates private shuttle and public transit systems across the U.S serving millions of passenger journeys a year. The company's 5,500+ team members operate 4,000 vehicles across 55 U.S. locations, providing safe, reliable and sustainable options as part of a global family of brands serving more than 1 billion bus and rail passengers on four continents. Visit wedriveu.com to learn more about our company, clients and career opportunities.
Job Description:
The Operations Manager (OM) will report to the General Manager and assist with all supervisory duties outlined below. The OM will work onsite and will actively communicate with the client as well as other vendors.
Duties and Responsibilities:
Supervise the daily activities of all drivers and oversee the development and implementation of standard operating procedures as directed by the Client and WeDriveU company policiesEnsure that all bus routes are constantly operating and adequately servicing the client's needsMake logistical coverage/staffing decisions and communicate them effectively to the rest of the team (drivers and client management)Hire (interviews, road tests, training, etc.), train and develop new driversAnalyze and interpret ridership numbers and suggest route changes accordinglySupport the development of company policy and proceduresSupport the General Manager as neededAdditional duties and responsibilities may apply
Skills Required and Physical Demands:
Outstanding interpersonal and communication skills.Knowledge of Google Suite with the ability to prove intermediate to advanced excel skillsExcellent customer service skillsSelf-motivated with the ability to prioritize and problem solvePrior knowledge of DMV policies and procedures is preferred but not requiredWell versed in all aspects of DOT complianceLicensed Class B driver (Passenger and Air brakes endorsement) a bonus but not requiredMust be able to lift 25+ pounds, climb stairs and be on your feet for an extended periodAdditional skills and physical demands may apply
Education and Qualifications:
Hard Requirements:
3+ years' experience in Operations Management
Preferred Requirements:
Work experience in public or private alternative transportation demand management (TDM) highly desirable
We Offer
Physical Health
Exceptional Medical, Dental, Vision, and Life Insurance benefits
Financial Health
Competitive compensation packages401(k) with 4% employer matchFinancial Wellness ToolCommuter Benefits
Emotional Health
Employee Assistance Program (EAP)PTO for part-time and full-time positionsPaid holidaysPet & Legal Insurance
Personal Development
On-the-job training and skills developmentInternal transfer opportunities for career growth
* Benefits vary by position and location
WeDriveU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment free of discrimination or harassment where thoughts and ideas of all employees are appreciated and respected. We value excellence and recognize that by respecting the diverse backgrounds, skills, and perspectives of our workforce, we will sustain a competitive advantage and remain an employer of choice. We also see diversity as more than policies; it is imperative for enabling us to attract, retain and develop the best talent available.
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