Job Title: Restaurant Operations manager

Location: Florence, Italy

Salary: €33,000 - €34,000 gross per annum

This is a fantastic opportunity to be part of a globally recognized hospitality brand known for its high-energy dining experiences.

As Operations Manager, you’ll oversee the daily running of the restaurant, manage budgets and team performance, and ensure a consistently outstanding guest experience. Working closely with senior leadership, you'll help maintain brand standards, develop talent, and drive both service excellence and operational success in a dynamic, fast-paced environment.

Key Responsibilities:

• Manage restaurant budget and P&L, ensuring operational goals are met.
• Coach and mentor staff to deliver excellent customer service.
• Manage labour schedules within budget and forecast models.
• Ensure all departments execute systems and processes to meet brand standards.
• Foster a guest-first culture, prioritizing guest satisfaction.
• Develop and retain top talent through clear goals and career development.
• Implement and enhance training programs for staff growth and retention.
• Engage with guests, particularly about music, to enhance the experience.

Qualifications:

• Proven experience in a high-volume, full-service restaurant Operations Manager role.
• Strong communication skills and business acumen.
• Problem-solving abilities with a focus on operational efficiency.
• Ability to present and communicate effectively to various stakeholders.
• Fluency in English required; additional languages a plus.

Job Title: Restaurant Operations manager

Location: Florence, Italy

Salary: €33,000 - €34,000 gross per annum

If you would like to have more information about the role, please apply or send your cv to [email protected]

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