Be the Engine Behind the Impact!

We’re seeking a dynamic and detail-oriented Operations Manager (OPM) to lead the day-to-day administrative and operational functions of our ABA centers. In this role, you'll serve as the bridge between clinical teams and administrative processes, ensuring a seamless experience for both our staff and the families we serve.

What You’ll Do:

• Partner with BCBAs and admin staff to ensure smooth onboarding of new clients and team members
• Administer policies and procedures aligned with company goals
• Track KPIs, budgets, and team performance on a weekly and monthly basis
• Manage communication flow across centers and support with facility and inventory management
• Collaborate with HR to oversee training, development, and team satisfaction for Behavior Technicians
• Lead and support team-building events, staff celebrations, and daily center activities
• Assist with the planning and execution of community outreach efforts
• Coordinate coverage for cancelled client sessions and manage BT availability
• Deliver consistent communication updates to both clinical and administrative teams
• Facilitate new hire orientation and maintain smooth onboarding processes
• Jump in to support the Administrative Director with other operational needs as required