The Operations Manager serves as a key member of the base leadership team by coordinating and directing the activities of team members involved in safely providing requested services for general aviation aircraft, crews, residents, and guests. At times, this position will perform the same or similar duties as those assigned to their workgroup. The Operations Manager uses expert knowledge of the company's policies and standard operating procedures to provide efficient and exceptional service to the guests of the private aviation terminal (PAT). An Operations Manager must be able to work flexible schedules including nights, holidays, and weekends. Certain functions will be performed in varying weather and environmental conditions such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines) and ground service equipment.