We are seeking a highly motivated and experienced Operations Manager to join our team. The Operations Manager will assist in overseeing the daily operations of our establishment, ensuring exceptional customer service, and maintaining high standards of quality. This team member will directly assist the General Manager in efficiently directing housekeeping, front desk engineering, and beverage/food departments. This person would maintain a strong presence during all shifts and on weekends. This is a key leadership role that requires strong organizational skills, attention to detail, and the ability to effectively manage a team.
Responsibilities
Assist the General Manager in all aspects of daily operations, including staff management, customer service, and financial performance
Provide exceptional customer service by promptly addressing customer inquiries and concerns
Assist in hiring, training, and supervising staff members
Conduct interviews and make hiring recommendations
Oversee inventory management and ordering of supplies
Ensure compliance with health and safety regulations
Assist in developing and implementing strategies to increase revenue and improve overall efficiency
Collaborate with all departments to ensure smooth operations across the establishment
Handle cash handling procedures accurately and efficiently
Qualifications
Previous experience in bartending, customer service, or hospitality management is required
Strong leadership skills with the ability to effectively manage a team
Excellent communication and interpersonal skills
Proficient in cash handling procedures
Knowledge of food industry regulations and best practices
Ability to multitask and prioritize tasks effectively
Detail-oriented with strong organizational skills
Experience in banquet operations is a plus
Must be able to work flexible hours including evenings, weekends, and holidays
We offer competitive pay based on experience along with opportunities for career advancement. If you are a motivated individual with a passion for the hospitality industry, we would love to hear from you. Please submit your resume for consideration.
Job Type: Full-time
Benefits
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Marriott travel discount
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