About Picnic

Picnic is reinventing office lunch. We offer a free wellness perk that lets employees order lunch from top local restaurants — without fees or tips. Orders are placed individually and delivered together to offices, creating a seamless experience for companies and employees alike.

About The Role

We are looking for an Operations Manager in Austin. This high-impact role combines strategy, analysis, and operational excellence.

What You’ll Do

• Design metrics and analytics frameworks to measure team performance and/or the success of other strategic initiatives within the business unit
• Build and maintain reports, dashboards, and visualizations to track key performance metrics and drive business decisions using SQL, Looker, Tableau, or other BI solutions
• Perform deep dive analysis of operating metrics at country/region level, providing business insights to leadership by understanding the situation, developing a hypothesis, analyzing data, and reporting back findings/solutions
• Identify and implement new processes and improvement opportunities to maximize Business Operations and Operations Teams' productivity based on analysis
• Assess new business requirements, design and communicate new operating procedures to all relevant stakeholders, including documentation, tools, and processes
• Run end-to-end operational metrics, diving facility performance metrics, across the organization, and provide monthly and quarterly reports to business leaders
• Implement/Facilitate operations enablement efforts, such as training and developing operational collateral
  
  

What We’re Looking For

• Great communication skills.
• Data Analytics.
• Process Builder
• SQL is a plus
• Hustle
  
  

Why Picnic

• Be the founder of your market — with real ownership and autonomy
• Join a fast-growing, mission-driven company reshaping the office experience