WilliamCharles Search Group - Pittsburgh

Operations General Manager

Clifton, NJ, US

22 days ago
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Summary

This position offers competitive compensation, technical training, comprehensive medical coverage, Flexible Spend Accounts, Health Savings Accounts, 401 (k), paid time off, and tuition reimbursement.

The organization is the leading provider of electric motor and generator repair services in North America with locations coast to coast, offering in-shop repair services, field services, distribution, and asset storage on a local, regional, and national scale.

Position Summary:

The Area General Manager is responsible for achieving sales, operational and financial goals as well as leading continuous improvement including sales, overall operations, customer satisfaction, quality safety, productivity, and employee relations.

Responsibilities:

  • Set sales strategy and direct the execution for the sales function for sellers
  • Manage shop and field operations; hire, train and evaluate new employees, determine optimal organization design, and assess the performance of the business against goals and plans
  • Support the supervisory staff to execute daily meetings and rapid problem-solving process
  • Develop the business strategy, annual operating plan, and tactical execution to reach objectives
  • Monitor key financial, sales, cost, operating and customer service trends and course correct as required
  • Maintain an environment in accordance with established HS&E requirements to ensure protection of employees, the public and the environment
  • Develop and comply with the quality management system
  • Ensure compliance to ISO standard along with industry and customer specifications
  • Communicate effectively with all stakeholders from management to shop personnel to customers

Qualifications:

  • Bachelor’s degree in Engineering, Supply Chain, Operations Management, or Business
  • 10+ years’ experience with electric motor/pump repairs
  • Integrated Supply Chain discipline
  • Knowledge of electric motor/pump manufacturing process or repair techniques
  • Continuous improvement/Lean manufacturing experience
  • Successful operations leadership experience
  • Demonstrate the ability to lead change initiatives and drive process excellence
  • Excellent verbal and written communication as well as presentation and computer skills

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