The Industry Demand Generation and Client Success Operations PMO team is responsible for managing programs that drive several key initiative areas with the greatest focus today on reduction in outstanding accounts receivable and driving client success across multiple lines of business. The Business Analyst will be responsible for a variety of operational activities all focused on helping Oracle to reduce AR and grow SaaS revenues. This role will regularly interact with internal stakeholders and existing external customers to facilitate collection activities, collaborate to drive successful outcomes, and ensure an exceptional customer experience. The ideal candidate will be passionate about creating positive customer experiences, be able to get many different things done quickly, exhibit professionalism in all engagements, be able to successfully build trust and confidence with stakeholders and customers, and have proven ability to successfully resolve complex business challenges. They will exhibit tenacity, have skill in navigating complex situations, be self-motivated to succeed, and can work independently. Direct experience with successfully managing customer engagements and influencing payments on aging AR is required. The role is highly collaborative and will include partnering with contacts in multiple organizations and lines of business, as well as ongoing engagement with our leadership team and Client Success community. This role has a requirement for in Oracle office work five days per week for the onboarding period and then three days per week after the onboarding period is completed. Key Qualifications * Excellent communication (written and verbal) and presentation skills * Direct experience with AR, collections, and client success initiatives * Flexibility, agility, and problem-solving skills to operate in a dynamic environment * Ability to communicate complex information succinctly and clearly * Advanced attention to detail, time management, and analytical skills As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.