NYC Department of Social Services

Operations Associate

New York, NY, US

8 days ago
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Summary

The Agency You’ll Join

The New York City Mayor’s Office is responsible for overseeing city services throughout the five

boroughs, coordinating public agencies and departments, and managing public property. New York City

Mayor Eric Adams is head of the executive branch of New York City's government. Previously, Mayor

Adams has served the people of New York City as an NYPD officer, state senator, and Brooklyn borough

president. The Adams’ administration is leading the fight to serve the people of the greatest city in the

world, ensuring delivery of efficient and effective services, working to make New York City’s economy

stronger, reducing inequality, improving public safety, and making the city more affordable that meets

the needs of all New Yorkers. We value leadership, transparency, fairness, and efficiency as we actively

seek diverse talents from various sectors to join our team.

The Team You’ll Work With

The Mayor's Office to End Domestic and Gender-Based Violence (ENDGBV) develops policies and

programs, provides training and prevention education, conducts research and evaluations, performs

community outreach, and operates the New York City Family Justice Centers and community-based

programs. We collaborate with City agencies and community stakeholders to ensure access to inclusive

services for survivors of domestic and gender-based violence (GBV). GBV can include intimate partner

and family violence, elder abuse, sexual assault, stalking, and human trafficking.

The Problems You’ll Solve

The Operations Associate will serve as a member of ENDGBV’s Fiscal Operations Team. Under the

general direction of the Senior Budget Director, with wide latitude for independent initiative and

judgment, the Operations Associate will support procurement for goods, services, and human service

contracts across ENDGBV’s community program portfolio. They will work closely with our Family

Justice Center and Community Initiatives teams, city agency partners, and community-based providers

to ensure the timely facilitation of the procurement process and effective communication with all

relevant parties. The Operations Associate will also be involved in programmatic or fiscal-related

matters, as assigned, to provide services to various New York City communities in support of ENDGBV’s

mission.

Duties and Responsibilities:

  • Performs difficult work in the preparation of planning documents required for funding various

goods and services across ENDGBV’s community programs and vendor portfolio.

  • Support procurement efforts for FJC goods and services by partnering with DCAS and DSS

procurement liaisons.

  • Communicate frequently with agency and community partners to monitor all steps of the

procurement process for goods, services, and human service contracts and provide ongoing

technical assistance.

  • Evaluate, document, and report provider performance in Agency and City systems.
  • Ensure plans, services, and actions are in accordance with Procurement Policy Board (PPB)

rules, the NYC Charter guidelines, Local Law requirements, and/or any other mandates.

  • Serve as a liaison to the Agency’s program support divisions, including the Agency’s Chief

Contracting Office (ACCO), Office of Budget Administration (OBA), the Office of Legal Affairs

(OLA) by answering questions clarifying programmatic and funding requirements related to

complex contracting and fiscal actions, in order to ensure compliance with NYC Procurement

Policy Board Rules and Agency procedures to facilitate the timely delivery of contracted goods

and services.

  • Other duties as required

About You

The ideal candidate has prior experience working or interning in NYC government and in Gender-Based

Violence, and is self-motivated and experienced with superb writing, leadership, and problem-solving

skills. The position requires an individual who enjoys substantial responsibility and thrives in a fast paced, high-pressure environment with significant vendor interaction.

  • You have a bachelor’s degree in public administration, Finance, Criminal Justice, Urban Studies,

Political Science, or a related field, plus a minimum of 2 years of relevant work experience.

  • You have strong proficiency in Excel and Word is required.
  • You have strong organizational, analytical, proofreading, and writing skills.
  • You have strong communication skills and the ability to converse professionally with executive,

programmatic, and administrative staffing of an organization.

  • You have the ability to solve problems, while balancing competing priorities, complex

situations, and tight deadlines; and

  • You know how to maintain an enthusiastic work ethic, in addition to being able to work well

with others in a diverse team environment.

COMMUNITY COORDINATOR - 56058

Minimum Qualifications

  • A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
  • High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
  • Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Preferred Skills

  • You have experience with NYC government agencies and a background in criminal justice, social services, or domestic violence. - You have experience in contract or program monitoring and/or management.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

City Residency is required for this position.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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