Operations Assistant

Part-Time, Non-Exempt Employee

Who We Are

Italian Community Services (ICS) is a small but mighty nonprofit with deep roots in San Francisco serving the Italian and Italian-American community. We’ve been around for 100+ years and we continue to evolve and adapt to the needs of our community. www.italiancs.org

Position Summary 

The Operations Assistant plays a key role in the day-to-day functioning of our organization. This position supports a range of administrative and operational tasks, with a focus on managing financial logistics, maintaining accurate records in Salesforce, and providing hands-on event support. The ideal candidate is reliable, organized, tech-savvy, and enjoys working behind the scenes to keep things running smoothly. 

Key Responsibilities 

Administrative & Financial Support 

·      Process and track bill payments for both organizational expenses and client-related bills 

·      Track, acknowledge, and report donations, both physical and digital 

·      Assist with maintaining financial records and liaise with the bookkeeper or accountant as needed 

·      Support the procurement of office and program supplies 

Salesforce CRM Management 

·      Enter and update data on clients, volunteers, donors, and community partners 

·      Generate regular reports and support CRM data clean-up projects 

·      Maintain data accuracy and confidentiality 

Program & Event Support 

·      Assist with setup, breakdown, and logistics for weekly programs and community events 

·      Coordinate with vendors, volunteers, and staff as needed for event preparation 

·      Help maintain an organized supply of inventory for events and programs 

General Office Support 

·      Answer phones and respond to inquiries, or direct them appropriately 

·      Assist with mail handling, filing, and document management 

·      Support other administrative and programmatic tasks as assigned 

Essential Skills  

·      Strong organizational and time management skills 

·      High attention to detail, especially with data entry and financial documentation 

·      Experience with Salesforce or similar CRM systems (preferred) 

·      Comfortable with basic financial processes (bill paying, expense tracking, etc.) 

·      Ability to lift/move light equipment or supplies for events 

·      Strong interpersonal skills and a collaborative attitude 

·      Interest in community-based nonprofit work 

Preferred Qualifications 

·      Bilingual: Italian/English  

·      Bachelor's Degree in Business or related field 

·      Nonprofit experience and/or interest  

Work Location

In one of the most iconic areas of San Francisco, North Beach and in one of it’s most iconic buildings the famous Casa Fugazi.

How to Apply:

If you are interested in joining our team, please apply on LinkedIN or send your resume and cover letter to [email protected] and specifically let us know why you want to serve our community in this role?

About Us

Italian Community Services

“Preserving our Culture, Serving our Community”

Since the  early 1900s, Italian Community Services has played a vital role in the Bay Area Italian and Italian American Community. As trustees of Casa Fugazi, we leverage our space for the benefit of the community it was built for. In addition, we provide a range of services including coordinating in-home care for our seniors, helping newly arrived Italian immigrants with referrals in their new home, to funding robust Italian language and immersion programs. And we do all of this while celebrating Italy’s beautiful culture, language and heritage.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

ITALIAN COMMUNITY SERVICES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability or AIDS/HIV status or any other characteristic protected under federal or state law.