Job Title: Operations Analyst/Operations Specilist

Location: Hybrid at San Francisco, CA 94105

Duration: 6 Months

Pay Rate: $32/hr on W2

About the Role:

This fast-paced environment requires someone who is adaptable, detail-oriented, and able to manage multiple responsibilities and tasks without compromising on quality. You’ll report directly to the Manager of the Go to Market Strategy & Operations Team and will be a key player in driving operational excellence within our Q2C space. We are looking for someone who can hit the ground running to manage multiple responsibilities while producing high quality work.

What You’ll Be Doing:

* Ensure accurate bookings data and product allocation calculations are maintained throughout the Q2C process

* Support end-of-month and quarter-end close activities to ensure timely and accurate reporting

* Calculate product allocations using internal company algorithm

* Run monitoring reports and analyze the results to identify and address required actions

* Daily case management to ensure and resolve all questions/concerns from cross-functional teams

* Execute recurring data updates with precision and in a timely manner

* Address process and policy inquiries, escalating issues to management as needed

* Leverage your skills and judgment to make decisions and resolve operational challenges

* Design and drive requirements gathering to enhance process efficiency

Minimum Requirements:

* BA/BS degree required

* Understanding of the Quote to Cash lifecycle

* Proficiency in Microsoft Excel with strong analytical skills

* Excellent communication skills, both written and verbal, with the ability to confidently address and resolve difficult issues

* Ability to thrive in a dynamic, fast-paced environment, managing multiple deadlines while maintaining accuracy

* Strong understanding of broader business and financial concepts

* Exceptional attention to detail and a commitment to delivering high-quality work

* Collaborative team player who also demonstrates initiative and the ability to work independently