Job Description: Experience Required A minimum of 10 years progressive experience in IT Infrastructure 5+ years of hands-on IT experience within infrastructure operations which includes experience supporting Linux, AIX server environment, cloud infrastructure, networking, and storage Red Hat certification ITIL Certification would be an asset Roles & Responsibilities Provide subject matter knowledge and support during delivery of changes or managed incidents related Linux Operating system server enterprise environment Assist with regular reports of continuous improvement activities, benefits, and outcomes Monitor the incident queue and participate in quality control and reprioritization of tickets Subject matter expertise support during patching, maintenance, upgrades, and other related activities Lead and support vendors in resolution and root cause of all major incidents in the Linux, AIX environment Review work package progress regularly; hold authority to accept the work done and/or provide feedback Participate in review and approval of documentation, including SOPs, support guides, and other technical documentation produced for the service area Job Type: Full-time Schedule: 8 hour shift Experience: VMWare: 1 year (Preferred) Linux: 10 years (Required) Security clearance: Confidential (Preferred) Work Location: On the road