Company Overview

Hammersmith is a division of RealManage. RealManage is a national Inc. 5000 firm that delivers a wide range of services to homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. RealManage also serves nationally recognized developer/builder clients.

As one of the largest (#3 out of 5,000+ firms) and fastest-growing companies in the community management industry, RealManage also competes in the broader Property Technology space. The company is a tech-enabled, high-growth firm with 1500+ team members that operates in 19 states, serving 2500 community associations and over 500,000 homeowners. The company has experienced strong growth, both organically and via the acquisition of competitors. The RealManage mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients who place their trust in us; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization which will enable us to provide industry-leading innovations apart from our competition.

RealManage / Hammersmith is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, team members, and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage / Hammersmith, we are always getting better.
  
  

The Night Watch Monitor is responsible for monitoring designated areas, responding to emergencies, and reporting any suspicious activities or incidents.

Responsibilities

• Monitoring Walks: Conduct regular walks of the premises for any signs of intrusion, vandalism, or suspicious activities.
• Surveillance: Use surveillance equipment to monitor the property and detect any disturbances.
• Emergency Response: Respond promptly to alarms, emergencies, or incidents, taking appropriate actions as needed, such as contacting law enforcement or emergency services.
• Parking Control: Monitor parking entry and exit, ensuring only authorized individuals enter the premises.
• Reporting: Maintain detailed logs and reports of all activities, incidents, or irregularities observed during the shift. Report incidents to appropriate authorities or supervisors.
• Safety Checks: Ensure that all applicable doors are properly secured. Check for fire hazards, leaks, or any other safety concerns and report them immediately.
• Customer Service: Provide assistance to residents, guests, or employees when needed. Offer guidance or directions as required.
• Equipment Maintenance: Perform routine checks on equipment to ensure proper functioning. Report any malfunctions or issues for maintenance or repair.