Job Summary:

The Part-Time (8-10 hours per week) Online Program Coordinator is responsible for developing, launching, and managing a successful and healthy academic program that aligns with the mission of Lancaster Bible College and assures success with the key measurements implemented by the college.

Department: Church and Ministry Leadership

Reports to: Chair of Church and Ministry Leadership Department

Supervisory Responsibilities:

• Lead the recruitment, hiring, and training of new Subject Matter Experts (SMEs) for the designated academic program.
• Oversee the SMEs for the designated academic program.
• Provide constructive and timely performance evaluations for SMEs in the designated academic program.
  
  

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds.
  
  

Personal Qualities:

• The desire to grow, develop, and mature, both spiritually and professionally.
• The ability to create and maintain a Christian professional atmosphere in all internal and external relationships.
• A spirit of cooperation and willingness to serve others.
• The desire and ability to disciple and mentor students.
• A professional appearance.
  
  

Minimum Qualifications:

Education and Experience:

• Master’s or Doctoral degree in a related field.
• 3-5 years' experience in roles related to operations, policy, or curriculum-related roles.
  
  

Preferred Qualifications:

• Terminal degree in related field preferred.
• Experience developing or monitoring and evaluating programs/activities and operational outcomes.
  
  

Required Skills/Abilities:

Minimum Qualifications:

• A self-starter, able to work independently and remotely, while maintaining a strong connection to the academic department.
• Ability to use independent judgment, organize resources and establish priorities.
• Organized, detail oriented, flexible, and able to work in a fast-paced environment.
• Excellent verbal and written communication skills and the ability to present effectively to groups.
• Ability to organize, analyze, and interpret data from a variety of sources.
• Capable and willing to take new initiatives, problem solve, and learn new skills.
• Reliable and able to manage and prioritize multiple projects to meet firm deadlines.
• Proficient with MS Office suite, including Excel, SharePoint and Office 365.
• Experience or willingness to learn and operate in other technology platforms such as an LMS or assessment software.
• Understand management processes.
  
  

Preferred Qualifications:

• In-depth understanding of higher education accreditation and program review practices.
• Skill in analyzing and re-designing operations and procedures and in implementing new policies and procedures.
  
  

Duties/Responsibilities:

• In the case of a new program: serve as project manager for new program proposal to launch process, build the curriculum, gain necessary internal and external approvals, recruit and onboard SMEs for course development and management.
• Regularly track performance measures to assess program success and lead the internal program review/quality assurance process to ensure student success, retention, and program health.
• Maintain a detailed program spending plan that covers the estimated costs of the program and maps accurately to the program/curriculum plan.
• Course level management: roster course offerings for the fall, spring and summer semesters, review course change suggestions from SMEs for continuous improvement, etc.
• Collaborate with the Department Chair, Provost Office, Center for Teaching and Learning, and Office of Digital Learning to facilitate adherence to all guidelines and academic assessment criteria.
• Oversee the processes that support regional and program specific accreditation to include regular program review, monitoring and evaluating the effectiveness of these processes as well as implement changes required for improvement.
• Create/assist in the development of communication, training, and presentations of the academic program in support of a culture for continuous quality improvement.
• Program Life Cycle Management:
• Monitor, review, and provide recommendation to the Department Chair regarding program lifecycle management activities.
• Design and maintain operating procedures in support of program lifecycle management processes.
• Collaborate with institution-wide teams to ensure consistent, on-going compliance with various stakeholder group requirements in support of program lifecycle requirements and program health.
• Perform other related duties as assigned.