We’re seeking a talented and ambitious E-Commerce Design and Customer Onboarding Specialist to join our dynamic team. This role offers an exciting opportunity for individuals looking to make a significant impact in the E-Commerce industry through creative design and exceptional customer support. If you're passionate about driving customer success and creating visually compelling online experiences, we’d love to have you on board.
What You'll Do
Translate clients' business ideas and brand identities into visually compelling E-Commerce websites.
Design and build attractive, functional E-Commerce websites for clients using our no-code platform.
Create custom layouts, color schemes, and visual elements that align with each client's unique needs.
Guide customers through the onboarding process, ensuring their vision is accurately reflected in the final design.
Collaborate with clients to refine designs and implement feedback.
Provide expert training on how to maintain and update their newly designed websites.
Troubleshoot technical issues and work with cross-functional teams to resolve complex problems.
Stay ahead of E-Commerce and web design trends to apply this new knowledge using the platform.
Engage with clients effectively to understand their needs and provide tailored solutions.
What We're Looking For
2+ years of experience in web design, preferably in the E-Commerce sector
Strong portfolio demonstrating a range of E-Commerce design projects
Proficiency with no-code platforms and understanding of E-Commerce user experience best practices
Excellent visual design skills and attention to detail
Strong communication skills in Vietnamese and English
Ability to translate client needs into effective design solutions
Adaptability and enthusiasm for working in a fast-paced, innovative environment
Passion for delivering exceptional customer experiences through design
Ability to engage with clients and build strong working relationships
Why Join Us?
Be at the forefront of digital transformation for SMEs
Work with a diverse, international team of innovators
Opportunity for professional growth and career advancement
Competitive compensation with potential for equity based on performance
If you're a creative designer with a passion for E-Commerce and a talent for bringing clients' visions to life, we want to hear from you. Join us in shaping the future of digital business!
Working time: Mon - Fri, from 8:30 AM - 5:30 PM
Working place: An Phu Ward, District2
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