Are you ready to help franchise owners launch sweet success? MilkShake Factory is hiring a Franchise Onboarding Specialist (FOS) to guide new franchisees through the exciting journey of opening their stores. To get you ready, you'll work hands-on in our corporate stores for the first few months, mastering every role from Team Member to Assistant Manager. Once you're a Milkshake Pro, you'll hit the road to train and inspire new franchisees, making sure every MilkShake Factory location delivers that signature flavor and fun our fans crave! What You’ll Do: Be the key support for franchisees and managers, providing them with the tools they need to build outstanding teams. Lead with energy and positivity, whether you're coaching new hires or fine-tuning store operations, keeping the atmosphere lively and fun. Bring the MilkShake Factory magic to life as a brand ambassador, making sure every store serves top-tier shakes and smiles. Be a problem-solving pro and a cheerleader for success, always finding ways to help stores excel. Keep the lines of communication open, serving as the vital link between new stores and the corporate team, from grand openings to ongoing support What You Bring: Experience with new business onboarding/training (QSR, F&B and/or Franchise experience preferred) Strong communication and problem-solving skills Flexibility for travel and weekend availability, including onsite training in Pittsburgh for at least 3 months. Ready to Shake It Up? Apply today and help bring the MilkShake Factory experience to life!