Office Manager
CARSTAR Windfern Collision
Houston, TX, 77064
JOB SUMMARY
The Office Manager is responsible for performing clerical, accounting and administrative duties including greeting customers, answering phones, scheduling repairs, typing correspondence, preparing various reports, account receivables, filing and general human resources administration.
DUTIES / RESPONSIBILITIES
Performs financial duties including processing of payments, preparing daily deposit log, petty cash reconciliation, collect receivables and submitting receivable adjustments.
Provide accurate, timely payroll and HR-related administration and recordkeeping.
Collect and record payments for completed repairs and manage A/R.
Greets and assists customers, schedules vehicles for estimates, checks-in vehicles, performs follow-up calls to customer upon completion of vehicle.
Asks for the sale and/or attempt to schedule customers for an estimate to achieve a closing ratio of 75% (minimum).
Prepares various reports and updates including morning reports, rental updates, accounts receivable reports, Repair Center and production reports.
Reviews repair orders for accuracy.
Maintains and organizes vendor invoices, bulletin boards, break rooms, employee files, office supplies and front office.
Attend daily release meetings.
Other duties as assigned.
EXPERIENCE / SKILL REQUIREMENTS
3+ years of prior general office management, A/P, A/R and payroll experience required.
High school degree, college degree preferred.
Skill in preparing, analyzing and interpreting workload data
Knowledge of and use of word processing and management systems
Strong attention to details.
Ability to receive direction and work well with others.
Good verbal and written skills
Proficient with Microsoft Office (Outlook, Word, Excel)
Valid driver’s license and insurable driving record.
PHYSICAL REQUIREMENTS
Essential physical requirements include:
Ability to stoop, bend and kneel, squat, kneel and pulling
Extended periods of kneeling, bending, squatting and stooping
Carry and lift heavy objects (up to 50lbs)
Standing, sitting and walking
Performing repetitive motions
WORK ENVIRONMENT
Exposure to:
Paint, fumes and particles
Dirt / Dust
Chemicals / Toxins
Varying heat / cold
Intermittent noise
All duties, responsibilities and experience are subject to change by location