J & J Staffing Resources

Office Manager

Bear, DE, US

$25/hour
1 day ago
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Summary

Our client a HVAC company in Wilmington DE, is seeking an Office Manager to join their team. This temp-to-hire opportunity pays up to $25 an hour depending on experience. The schedule is Monday through Friday, 8:00 AM – 4:30 PM.

Key Responsibilities:

  • Supervise and lead the daily operations
  • Organize and maintain office files, both digital and physical.
  • Complete payroll and other bookkeeping tasks
  • Monitor and manage job assignments, rescheduling, and priority changes in real-time
  • Serve as a point of contact for office staff, vendors, and visitors.
  • Foster a positive and collaborative office culture.
  • Utilize ServiceTitan to track field performance, manage dispatch boards, and generate reports
  • Collaborate with service managers to coordinate field resources
  • Handle escalations and provide high-level customer service support as needed
  • Handle incoming phone calls, emails, and other forms of communication in a professional manner.

Qualifications:

  • 2+ years of experience as an Office Manager
  • Experience completing payroll and other bookkeeping functions
  • Experience in the HVAC industry (preferred)
  • Proficient with ServiceTitan software (preferred)
  • Strong organizational and leadership skills
  • Excellent communication and problem-solving abilities
  • Ability to work in a fast-paced, high-pressure environment
  • Tech-savvy with experience using dispatch or field service management software
  • High school diploma or equivalent (Associate’s or Bachelor’s degree a plus)

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