Company Description
Recognized by Forbes as one of the fastest-growing private companies in the United States, Palmetto believes that choosing to source clean energy from renewable resources like solar power should be a right, not a privilege. As such, we connect homeowners with renewable energy options such as solar power and energy storage systems. Through our marketplace business model, we empower solar sales professionals and solar installation companies with access to our proprietary design platform, financing, customer management system, logistics, and project management. Our #1 focus is a phenomenal experience for our customers and partners, evidenced in our industry-leading Net Promoter Score.
Our employees are our most valuable resource. Palmetto has a promote-from-within culture for talent development. We offer excellent benefits such as unlimited vacation/PTO, medical, dental, and vision coverage, parental leave, and retirement plans.
Summary of Role
Palmetto is seeking a Workplace Coordinator to join our growing in-office team in Charlotte, North Carolina to oversee the efficient operation of our workplace and support programs to enhance employee satisfaction and productivity. In addition to the 50-100 on-site employees, our Charlotte location hosts various events for our team outside the Charlotte metro area, from executive meetings to trainings. As our Workplace Coordinator, you will use your excellent communication, strong attention to detail, and top-notch organizational skills to optimize on-site operations and foster a culture that values employee growth and engagement.
Location
This position will be based in the Charlotte, NC office five days per week.
Strategic & Tactical
Employee Experience
- Support efforts to foster engagement and a positive workplace culture in the Charlotte office through coordinated activities and initiatives.
Assist in organizing office events, team celebrations, and recognition programs that build community and support collaboration.
- Coordinate logistics for meetings, trainings, and off-site events in partnership with Workplace Team, Executive Assistants, and cross-functional teams.
Office Management
- Oversee onsite services and logistics, ensuring office and kitchen supplies are stocked and equipment is in working order, coordinating with maintenance, food & beverage, cleaning, and other related services
- Water and maintain office plants to help keep the environment clean and welcoming
- Maintain cleanliness and organization of common areas (break rooms, meeting rooms, common areas, kitchen & dishwasher)
- Uphold security protocols and manage office access for employees and visitors. Ensure access fobs are functioning properly and distributed appropriately
- Receive, sort, scan and distribute incoming mail and packages
- Support mailing requests from various departments
- Perform routine administrative tasks such as data entry, tracking office expenses, and generating workplace-related reports
- Liaise as directed with building management, vendors, and contractors to ensure facilities run smoothly and efficiently
- Uphold and help communicate Workplace policies and guidelines to ensure consistent office operations
- And other administrative duties and special projects as requested
People & Culture
- Support on-site hiring activities, greeting candidates, escorting candidates to interview rooms, reserving rooms
- Help coordinate new hire onboarding, including workspace preparation, office tours, and equipment setup to ensure a welcoming first day experience.
- Coordinate offboarding of team members including collecting equipment (laptop, badge, p-cards), and deactivation of accounts
- Support alignment and education around Workplace and People & Culture policies and procedures
- Provide administrative support for compliance tasks such as managing labor law postings and maintaining files
- Escalate sensitive employee matters to the HR Business Partner
- Serve as an onsite point of contact for Workplace and People & Culture programs and initiatives
Qualifications
- 1+ years of proven experience in office management, preferably in small companies (100-200 employees)
- High level of professionalism and discretion, especially when handling sensitive information
- Experience with office equipment and facilities management
- Strong organizational and time management skills with the ability to effectively multitask and prioritize
- Proficient in a variety of software such as Google Suite, Slack, expense tracking and project management tools
- Excellent verbal and written communication skills
- Demonstrated experience in planning and executing events, activities, and programs that enhance office community and engagement
- Proven ability to build positive relationships with employees, and championing a culture of trust and transparency
- Highly collaborative and able to work effectively with leadership, Executive Assistants, People & Culture, and other stakeholders
Equal Employment Opportunity
Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law.
For more about our Privacy Policy, visit: https://palmetto.com/privacy-policy