Baltimore County

Office Automation Analyst

Towson, MD, US

$1k
10 days ago
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Summary

Pay Schedule I, Grade 28, Regular Schedule: 35 hours per week

A vacancy exists in the Department of Public Works and Transportation, Bureau of Engineering & Construction.

A list of eligible applicants will be established based on the examination as outlined below.

Current and future vacancies occurring within this class may be filled from the list of eligible applicants.

All interested transfer and promotional candidates must apply at this time.

List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications.

Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.

Examples of Duties

Definition of Responsibility

Under general supervision, will be responsible for administering automated applications and workflow procedures within Department of Public Works and Transportation (DPWT), utilizing software applications deployed within the department. To become a Subject Matter Expert (SME) for specific software applications utilized within the department. Such software applications will include but are not limited; Workday, CityWorks, Power BI, ArcGIS and etc. Responsibilities will also include providing training and assistance to office personnel with the use of applications deployed within the department. To update data, customize reports, develop and prepare Quick Reference Cards (QRC’s) and other documentation for deployment, implementation, training and administrative analysis within the Department.

Examples Of Essential Duties

Assists in identifying, evaluating, compiling and implementing workflow processes within the Department of Public Works and Transportation (DPWT).

Assists in the preparation of queries, reports and publishing of data from various applications as required for administrative analysis.

Manually gathers necessary data and/or information from users, databases, and other resources to provide for analysis to develop and implement new automation workflow process and protocols.

Provides technical support, guidance, and training on any software applications implemented within the department. This may require hands-on training with individual personnel, as well as video training sessions.

Serves as an agency liaison to the Office of Information Technology, vendors, and other agencies.

Is proficient with any new and existing software applications implemented and/or deployed within the Department of Public Works and Transportation (DPWT), as required.

Prepares workflow solution documentation as required to assist in success fully software deployments or new workflow protocols.

Prepares training documents, including Quick Reference Cards (QRC’s) and other training documentation necessary for successful deployment, implementation and use of software applications and workflow processes.

Examples Of Other Duties

Performs other related duties as required.

(NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.)

Qualifications

Required Qualifications

Graduation from an accredited college or university with a bachelor’s degree in Business, Engineering, Computer Science, or a related field.

PLUS

At least five years’ experience in systems analysis, change management analysis, project management, program analysis, or a closely related field.

Additional experience may be substituted on a year-for-year basis up to a maximum of four years for the required education.

Additional education in a field listed above may be substituted on a year-for-year basis up to a maximum of two years for the required experience.

Preferred Qualifications

  • Extensive use utilizing Cityworks, and Workday software applications.
  • Ability to create workflow charts and standard operating procedure documents related to business workflows and systems.
  • Excellent written and verbal communication.
  • Detail oriented; technologically savvy.
  • In-depth knowledge of computer file and directory management.
  • Strong editing skills with the ability to convey cogent thoughts via minimal text.
  • Expert knowledge of Microsoft Office (Word, Excel and PowerPoint).
  • Highly motivated, well organized and able to multi-task.
  • Ability to work well with a wide range of people both in a team-based environment and independently.

EXAMINATION PROCEDURE

Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.

Conditions of Employment

Physical and Environmental Conditions

The work of this classification is essentially sedentary, but may include occasional walking, standing, and lifting, and the operation of office equipment.

Employment Background Investigation

Applicants selected for an appointment to a position in Baltimore County must successfully complete a employment background investigation, including, but not limited to a criminal background, education, and fingerprint check.

Employment Benefits For Full-Time, Merit Or Classified Employees

Baltimore County General Government offers the following benefits to full-time,merit or classified employees. Some benefits vary for sworn employees of the Police and Fire Departments. New employees are eligible for benefits upon hire, unless noted otherwise.

Equal Opportunity Employer

Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants.

Smoke free workplace

All Baltimore County offices are smoke free.

Drug free workplace

Baltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination.

Salary

Annual Salary review - Step increases may be granted on anniversary date based on satisfactory job performance

General Increases - Cost of living increases and adjustments may be granted as legislated.

Longevity Increases - In accordance with the specific pay schedule, a full-time merit or classified employee may receive a longevity increase, equivalent to one step, upon completion of a certain number of years of classified service with the County.

Employee Assistance Program

Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life.

Health Insurance

Benefits

Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire. Plans offered include:

Medical, Prescription, Dental and Vision insurance.

Flexible Spending Accounts

Opportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs.

Life Insurance

Employees may elect basic term life insurance for themselves equal to one time the employee's annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000.

Retirement

Employees are required to participate in the Baltimore County Employees' Retirement System (ERS), with very limited exceptions.

Paid Leave

Paid benefits listed below vary depending upon the Classification.

Sick Leave

Vacation Leave

Personal Leave

Holidays

Bereavement Leave

Jury Leave

Military Leave

Baltimore County Employees Federal Credit Union

Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services.

Direct Deposit

Payroll through direct deposit to the financial institution selected by employee is required.

Educational Assistance

70 to 80 percent tuition reimbursement following successful completion of pre-approved courses related to position. Amount of reimbursement and fiscal year dollar limitations vary with bargaining group.

Deferred Compensation

Nationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice.

Disclaimer

This is only a summary of benefits and policies in Baltimore County. Any benefit or policy may be changed at any time at the discretion of the administration. This summary does not constitute an express or implied contract, nor does it constitute a guarantee that your employment relationship will continue for any specified period of time or end only under certain conditions.

01

Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for this position. Applicants selected for an interview may provide a resume at that time.

  • I have read and acknowledge the above statement.

02

Are you currently a merit (full-time), non-merit (part-time), or temporary employee of the Baltimore County General Government? Employees of Baltimore County Public Schools, Baltimore County Public Library, Baltimore County's court systems or Baltimore County Community College and employees of temporary services used by the County are not considered employees of the Baltimore County General Government.

  • Yes
  • No

03

The work of this classification is essentially sedentary but may include walking, standing, and lifting, and the operation of office equipment. Are you willing and able to accept this condition of employment?

  • Yes
  • No

04

Applicants selected for an appointment to a position in Baltimore County must successfully complete an employment background investigation and a medical examination. Are you willing to accept these conditions of employment?

  • Yes, I am willing to accept these conditions of employment
  • No, I am not willing to accept these conditions of employment and therefore I understand I will not be considered for this position with Baltimore County Government

05

I understand I am responsible for maintaining the accuracy of my contact information, including my street address, my e-mail address, and my contact telephone numbers. My failure to maintain accurate contact information may result in my not receiving information regarding this job announcement and/or may result in my not being further considered for this employment opportunity. To update this information visit www.governmentjobs.com, log into your account, and edit your profile.

  • Yes
  • Required Question

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