Provides excellent customer service through professional, effective, and efficient administrative, reception, and clerical services, recordkeeping, and support activities. Serves the public and the Department of Community Development.

• Will serve as the primary receptionist for the department, serving as the first point-of-contact, directing residents to appropriate departments and/or resources, appropriately routing calls, checking voicemail and directing the inquiry to the appropriate staff person, sorting and distributing mail, and ordering/stocking general office supplies.
• Under the direction of the Director/Deputy Director of the Department of Community Development will provide across the board office support for all DCD divisions.
• Responsible for data entry, accepting permits, scanning permit applications, plans and other associated materials (including large format plans) into the City's Content Management System, Permitting Software and/or other computer programs.
• Schedules various inspections and appointments on behalf of staff.
• Maintains and files department records.
• Helps to ensure appropriate and orderly flow of department inquiries and communications between staff and the public.
• Researches and prepares reports, forms, lists, and manuals as required to satisfy department needs, as requested.
• Aids in maintenance department/divisional web page(s) and social media sites and handouts.
• Types correspondences, reports, and documents prepared by the DCD.
• Prepare and distribute mailings as assigned.
• All other duties as assigned
• High school diploma with specific vocational course work in clerical and word processing practices is required.
  
  

Preferred Qualifications

• An Associate's Degree in Administrative Assistance/Secretarial Science, Business Administration, or a related field is preferred.
• A minimum of two years' experience in a Community Development Department or front office environment for a government agency preferred.
  
  

 Physical Requirements

• Task involves sedentary work. Â Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Â Sedentary work involves sitting most of the time.
• Task involves extended period of time at the keyboard.
  
  

Environmental Requirements

• None. Â This position is not substantially exposed to adverse environmental conditions.
  
  

Sensory Requirements

• The task requires close visual acuity to perform various activities.
• The task requires oral communications ability.
• The task requires sound perception and discrimination