Department Office of Accessibility Services 874 Traditions Way, 108 Student Services Bldg, Tallahassee, FL 32304 850-644-9566 [email protected] Responsibilities Manages the daily operations of the testing center and supervises OPS proctoring staff. Prepares the facility, exam materials, and equipment for daily use. Ensures equipment is in proper working order. Promotes strong customer service, professionalism, confidentiality, and academic integrity. Guides students and instructors through test service eligibility, setup, and scheduling steps. Including additional support to students requiring special accommodations, such as individual proctoring and to address other disability related needs. Maintains the exam registration system and the exam calendar. Makes scheduling adjustments and special provisions as able. Troubleshoots, resolves, and reports all issues that occur in the testing center. Coordinates expanded OAS operations for final exam week in Fall and Spring semesters. Assists with the development and implementation of internal and external, independent and collaborative disability-related programming (e.g., workshops, Reviews exam policies and procedures to ensure compliance with all national and local proctoring standards. Researches assessment best practices and advises fellow staff accordingly. Completes special research projects to improve assessment services. Performs other duties as assigned that support academic integrity initiatives and the mission of the department. Qualifications Bachelor's degree and two years of experience or a high school diploma or equivalent and six years of experience. (Note: or a post high school education and experience equal to six years) University Information One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news! Learn more about our university and campuses. FSU Total Rewards FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs. Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks. How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume. Considerations This is an A&P position. This position requires successful completion of a criminal history background check. Equal Employment Opportunity FSU is an Equal Employment Opportunity Employer.