Job Title:          Nonprofit Program Specialist             Reports to:           Strategic Engagement Director

Status:            Nonexempt / 1.0 FTE                            Compensation: $20-$22 per hour DOQ

Agency: LegalCORPS is Minnesota's only statewide business law pro bono program. In response to an unmet need for equitable transactional business law services, LegalCORPS has filled that gap with a roster of over 600 pro bono attorneys, as well as staff attorneys. Our mission is to expand access to business law services for individuals and organizations to promote economic development and strengthen communities. LegalCORPS offers non-litigation transactional business and intellectual property protection legal aid to entrepreneurs, business owners, inventors, and nonprofits with limited resources and/or access to the legal system.

Position Summary: The Program Coordinator will be responsible for providing nonprofit and special project customer support for intake, helpline triage, project coordination, Salesforce database updates, and assessment reporting. The candidate should be enthusiastic about and committed to the LegalCORPS Core Values:

Client-focused                         Collaborative                           Culturally Responsive

Enterprising                             Versatile                                  Volunteer-centered

Program Coordination Duties:

·      Provide program coordination and intake for the Nonprofit Program and Special Projects;

·      Provide administrative support to directors and other staff;

·      Monitor program general emails and voicemails, and respond to inquiries according to documented protocol;

·      Schedule client consultations, appointments, and workshops;

·      Provide client reminders before every workshop and appointment;

·      Assist with risk compliance assessments and reporting;

·      Communicate and set expectations with stakeholders -- colleagues, pro bono attorneys, clients, and law students – to ensure cases move seamlessly through process;

·      Represent LegalCORPS at offsite and virtual community events and workshops;

·      Ensure complete and accurate records of contacts, clients, volunteers, and cases in Salesforce and other recordkeeping tools;

·      Administer client satisfaction surveys throughout the year and compile results;

·      Assist with statistical client and volunteer tracking;

·      Assists directors and executive director with other task and special projects as needed.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties or tasks may be assigned as required. Management may modify, change or add to the duties of this description at any time without advance notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications and Skills:

·      Bachelor’s degree or higher; ideally additional 2+ years’ experience in similar role

·      Strong interpersonal and communications skills, including the ability to adapt to the needs of diverse constituencies

·      High proficiency in Microsoft Office applications, including Teams and OneDrive

·      Familiarity with Zoom scheduling and hosting

·      High comfort level in engaging with diverse communities

·      Excellent written communication skills

·      Ability to exercise high level of professional judgment and ability to work independently

·      Familiarity or experience with the Minnesota nonprofit community

·      Basic understanding of Minnesota legal systems

·      Ability to handle multiple tasks with varying deadlines

·      Proven organizational skills, detail oriented, with excellent note taking skills

·      Bi-lingual in Spanish, Somali, or Hmong a plus

·      Passion and commitment to diversity, inclusion, and economic justice

This position is funded by grants for three years.

Work Location: Work Location: Office located at Minneapolis University of St. Thomas campus, 1000 LaSalle Ave, TMH 331, Minneapolis, MN 55403. This position is currently expected to be a hybrid, meaning 2-3 days per week in the office. Hybrid work arrangement is subject to change.

Applicants: Send resume and cover letter by May 25, 2025, to LegalCORPS at jcraig@legalcorps.org.  NO PHONE CALLS PLEASE

We are passionate about building and sustaining an inclusive and equitable working environment where everyone belongs. Every member of our team enriches our work by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We welcome everyone to apply, especially individuals from groups that may have been underrepresented, including individuals who identify as BIPOC, LGBTQI+ and gender fluid or gender nonconforming, individuals with disabilities and veterans.

Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to age, race (including traits associated with race), color, creed, religion, disability, marital status, national origin, sex (including pregnancy, childbirth or related medical conditions), gender identity, sexual orientation, marital status, familial status, status with regard to public assistance, membership in a local commission, genetic information, protected veteran status or other status protected by applicable law. 

Accommodations: LegalCORPS provides reasonable accommodation to applicants and employees who may need it in accordance with applicable law. If you believe that you need reasonable accommodation to participate in the application or hiring process, or to perform an essential function of the position, please contact Nicole Deters at [email protected].