Job Description Infosys is seeking a NOC (Network Operation Center) Engineer having experience who are responsible for acknowledging, triaging, troubleshooting, tracking, escalating, and reporting all network related issues for all Telco products and services. Required Qualification: * Candidate must be located within commuting distance of Bethpage NY or be willing to relocate to the area. This position may require travel within the US. * Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. * At least 4 years of experience in Information Technology. * At least 2 of year experience in analyze alarms and alerts to assess the extent and duration of impact to external and internal customers. * Network Administrator or network engineer experience. * Cable / MSO experience a plus. * Knowledge of Routing, Switching, VOIP, Broadband, Network transmission * Junior Linux or windows level System admin experience. * Support Incident managers as Scribe, or Communications Facilitator during Sev1, Sev2 outages. For Sev 4 and higher outages NOC Operators may perform as incident managers. * Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Preferred Qualifications: * Ability to interact with senior staff and with technical/engineering personnel. * Technical certifications (CompTIA, Cisco, Microsoft) a plus. * Proficient with Microsoft Operating Systems and Microsoft Office applications. * Basic level knowledge in broadband concepts. * Ability to work an extended and flexible work schedule is required. Benefits: * Along with competitive pay as a full-time Infosys employee you are also eligible for the following benefits: * Medical/Dental/Vision/Life Insurance * Long-term/Short-term Disability * Health and Dependent Care Reimbursement Accounts * Insurance (Accident, Critical Illness, Hospital Indemnity, Legal) * 401(k) plan and contributions dependent on salary level * Paid holidays plus Paid Time Off The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.