Job Summary:

We are seeking a dedicated and skilled NOC Network Engineer to join our team. The ideal candidate will monitor, maintain, and troubleshoot our network infrastructure to ensure optimal performance and uptime. This role requires a commitment to working in a 24/7 environment.

Key Responsibilities:

• Monitor network performance and ensure system availability and reliability.
• Respond to network incidents and outages promptly to minimize downtime.
• Troubleshoot and resolve network issues across various technologies (LAN, WAN, VPN, etc.).
• Perform regular maintenance and updates on network devices and systems.
• Collaborate with other technical teams to implement changes and upgrades.
• Document incidents, resolutions, and network configurations.
• Participate in on-call rotation and provide support during off-hours as needed.
• Assist in network capacity planning and performance tuning.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
• Proven experience in a NOC or network support role.
• Knowledge of networking protocols (TCP/IP, SAWAN, etc.).
• Familiarity with network monitoring tools (e.g., SMAX).
• Experience with firewalls, routers, and switches (Cisco SDWAN preferred).
• Troubleshooting and problem-solving skills.
• Strong communication skills and the ability to work in a team environment.
• Relevant certifications (CCNA, CompTIA Network+, etc.) are a plus.