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NOC Engineer
Chennai, TN, IN
Fourth Dimension Technologies
NOC Engineer
Chennai, TN, IN
about 1 year ago
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Summary
JOB Description
Monitoring entire infrastructure of Olam using various monitoring tools like
SCOM, SolarWinds, Telegraph, OEM.
Monitoring various types of alerts like
CPU Utilization
Memory Utilization
Database related alerts
DR Replication issues
Backup Failure Alerts
Exchange Mail Queue Threshold Alerts
Service Mailbox quota breach alert
Adobe Experience Manager / Site 24/7 Alerts
Application URL Alerting
Scheduling Maintenance Mode for planned Activity.
Daily repeat CI analysis of events/alerts/incident and raising proactive problem tickets which helps in reduction of major incident.
Handling Major Incidents, Driving the major incident bridge, sending communication about major incident to stake holders.
CMDB Inventory Management – Onboarding and Offboarding of Device's are commissioned/decommissioned.
Coordinating with Service Provider for MPLS related outage
Daily follow ups with Regional and internal teams to ensure all the node are up and running fine.
Skills:- ServiceNow and Monitoring
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