Insight Global is seeking a Nuclear Medicine Technology (NMT) Product Specialist for its Bio-tech software clients located in Ann Arbor, Michigan to begin onsite immediately. As a member of this team, you will become a 4DM nuclear imaging SME while you play a pivotal role in supporting customers with training, enablement, and troubleshooting.
The role will be onsite in Ann Arbor, Michigan the majority of the time, but will also require 25-40% travel nationwide in order to meet and coach customers in person as they implement the software. Additional responsibilities will be as follows:
*Training Customers*
• Training Physicians and CNMTs on 4DM software at their hospital location – requires out-of-state travel
• Assess and research customer related imaging and reporting issues
• Configure customer / hospital’s application to meet those needs
• Thorough documentation
• Assist with pre-sale product demonstrations
• Develop educational presentations and write-ups
• Other related projects as requested
*Creating Product Related Material*
• Involves strong business writing skills
• Organization and logical thought
• Material includes:
§ User Guides
§ Clinical Guidance Documents
§ Product Collateral
§ Training Narratives
§ Research and summarize Industry related topics, as requested
§ Develop analytical reports as requested
*Assisting Other Areas*
• SALES
§ Understand customer needs
§ Assist them through the purchase process
§ Product Collateral § Training Narratives
§ Research and summarize Industry related topics, as requested
• RESEARCH
§ Assist with the management of clinical image datasets
§ Assist in the generation of abstracts and technical papers
§ Grant writing a plus
• DEVELOP / DOCUMENT PROCESSES AND PROCEDURES
REQUIRED SKILLS AND EXPERIENCE