We are seeking a highly motivated and detail-oriented E-commerce Operations Specialist to join our team. The ideal candidate will be a fast worker, proficient in English, and possess strong writing skills.

Order Processing:

• Efficiently process customer orders, ensuring accurate and timely fulfillment
• Manage order status updates and resolve any order-related issues
  
  

Inventory Management:

• Monitor inventory levels and restock items as needed
• Maintain accurate inventory records and conduct regular audits
  
  

Customer Service:

• Respond promptly to customer inquiries and resolve issues in a professional and timely manner
• Provide excellent customer support through various channels (email, chat, phone)
  
  

Data Entry and Analysis:

• Accurately input and update data in our proprietary software and Excel spreadsheets
• Analyze sales data and identify trends to optimize operations
  
  

Content Creation:

• Assist in creating product descriptions, marketing copy, and other online content
  
  

Other Duties as Assigned:

• Perform additional tasks as required to support the e-commerce team
  
  

Requirements

Strong proficiency in English, both written and verbal.

Has experience in USA E-Commerce

Has Experience in creating/editing Newsletters

Has experience in MS Office especially in Excel

Benefits

Work From Home

Full Time