IT support is a commodity but AMAZING customer service is not! The Network Technician (Project Implementer) is responsible for the following:

• Travel to new client onboardings to perform network documentation, toolset deployment and network assessments.
• Install Firewalls, Switches, Access Points and Phone systems as part of project deployment.
• Document all network and client changes that occur during new hardware deployment.
• Ensure highest level of availability for network resources and maximize uptime throughout the project lifecycle.
• Communicate in a knowledgeable, yet approachable, language with the client to allow understanding of complex terminology and practices by the client.
• Complete additional onboarding tasks as assigned by the Project Manager and Technical Project Manager.
  
  

Secondary Responsibilities: When not travelling for projects, the Network Technician/Project Implementer will assist with local/regional IT tasks for Reynolds and Reynolds and KeyTrak.

Company Overview: Proton Dealership IT is a division of The Reynolds and Reynolds Company. Proton Dealership IT provides support and amazing customer service to automotive dealerships across the nation.