NETWORK SUPPORT TECHNICIAN IT CLAYTON COUNTY, GEORGIA CLASSIFICATION SPECIFICATION CLASSIFICATION TITLE: NETWORK SUPPORT TECHNICIAN PURPOSE OF CLASSIFICATION The purpose of this classification is to provide project planning and technical support to all county offices relating to network and telecommunications systems, maintenance of personal computers, telecommunications systems, and network connectivity, including software, hardware, networking, and training. ESSENTIAL DUTIES Installing and maintaining network hardware such as routers, servers, and switches Performing diagnostic tests and repairs, as well as developing data archiving, backup, and retrieval procedures Testing network protocols and ensuring stable and secure server connectivity Documenting network processes and layouts, as well as enhancing network security Meets with customers to plan, coordinate, and schedule installations, repairs, and modifications of various systems and equipment; communicates with manufacturers and vendors for product information and technical advice on products Installs, repairs, and maintains network communications systems and cabling and termination, multimedia cabling and termination, and various electronic devices associated with network communications systems Installs computer network cabling in all county departments; works with team to pull cable inside walls, ceilings, and floors; terminates cables with jacks and connectors Maintains inventory of equipment, supplies, and parts; initiates requests for new/replacement materials MINIMUM QUALIFICATIONS BS degree in Information Technology, Communications, or related technical field or equivalent practical experience. Additionally, have 3-5 years of professional experience in the applicable, major functional areas of the job with a desirable qualification that two years of this experience includes supervisory experience. PERFORMANCE APTITUDES Excellent verbal and written communication skills. Demonstrates creative, technical and analytical skills with the ability to analyze and perceive the given information from different perspectives. Critical thinking and problem-solving ability. Able to manage multiple projects and deliver high quality deliverables by deadlines. Flexible and adaptable with the ability to learn quickly in various technical and creative environments, while delivering quality work. Clayton County, Georgia, is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. To download a copy of this job description click here Position : 3833 Type : INTERNAL & EXTERNAL Location : INFORMATION TECHNOLOGY Grade : GRADE 24 Posting Start : 05/01/2025 Posting End : 12/31/9999 MINIMUM SALARY: $56,598.68