3rd Line Support Network Engineer

Location: Basingstoke

Onsite Requirements: Full-time (5 days per week in the office)

Clearance Requirements: Active SC Clearance, DV clearable

The Opportunity:

This is a fantastic chance to join a highly regarded, secure organisation delivering cutting-edge IT solutions to critical national infrastructure projects. You'll be part of a dedicated team working on high-visibility, mission-critical systems that make a real difference. This role sits within a well-established Shared Services Centre, providing the opportunity to work with experienced professionals, develop your skills in a dynamic environment, and gain exposure to a variety of innovative technologies.

The Role:

We are seeking a talented 3rd Line Support Network Engineer to join our expanding Infrastructure team based in Basingstoke. Reporting to the 3rd Line Support Manager, you will play a pivotal role in supporting and maintaining secure network environments, with a focus on high service uptime and resilience.

You will be responsible for:

• Investigating, diagnosing, and resolving complex 3rd line network incidents

• Acting as the primary point of contact for escalated network issues

• Configuring, installing, and troubleshooting network devices (Cisco, Juniper, Fortinet)

• Supporting critical operations environments, including military and high-security projects

• Collaborating with a growing team of Infrastructure Engineers

Essential Skills:

• Strong, hands-on experience with Fortinet FortiGate firewalls and Cisco routing/switching technologies

• Solid understanding of OSPF, EIGRP, BGP, along with NAT, GRE Tunnelling, DMVPN, Subnetting, and Supernetting

• Experience configuring and troubleshooting Cisco, Juniper, and Fortinet devices

• Ideally holding CCNA certification

Benefits:

• Salary: £56,000 per annum

• Bonus: 5% annual performance bonus

• Clearance Bonus: Additional 10% DV Bonus once clearance is obtained (or if held upon joining)

• Medical coverage included

• Opportunity to work on critical, high-impact projects

• Structured career development within a stable, supportive environment

If you are interested, please apply below or contact me directly

Contact: 02077806706

Email: [email protected]

LinkedIn: Shay Campbell | LinkedIn

AMC/SCA/SNE

3rd Line Support Network Engineer