Vault Cloud is the national leader of providing highly secure and scalable sovereign cloud capability to the Australian Government, National Intelligence Community and Critical Infrastructure sector. We pioneered the development of Australia’s only sovereign, hyperscale cloud with security at its core, being one of the first cloud organisations to be Australian Signals Directorate (ASD) certified and we continue to drive innovation, delivering First of a Kind capability across the sector.

As we continue to lead in technological advancements, Vault is now entering a defining phase of growth with a strategic $22.5 million investment from the National Reconstruction Fund Corporation (NRFC). This investment will scale Vault's SECRET Cloud and introduce new services such as the AUKUS cloud capability, directly addressing Australia's strategic national security demands. Vault is now positioned to not only strengthen its existing relationships with federal and state government agencies, but also strengthen its relationships with private sector businesses requiring secure cloud storage.To support this growth, we are bolstering our capability by adding numerous key roles that are integral to our future success. This is an opportunity to join us at the forefront of a once-in-a-generation technological advancement whilst at the same time securing the nation against ever-increasing threats.

Due to Vault’s ongoing growth and commitment to delivering secure cloud solutions, we are looking for an experienced and motivated Network Operations Engineer to join the Operations team. In this role, you will oversee the management, maintenance, and enhancement of network infrastructure supporting critical cloud environments. You will work closely with cross-functional teams to design, implement, and troubleshoot advanced network solutions in highly classified settings of national importance. Based in our Canberra office, this position provides a unique opportunity to support Australia's cyber defense initiatives in the digital domain.

You will be responsible for:

• Managing and maintaining network infrastructure for Vault Cloud’s critical and government-classified cloud regions.
• Designing, implementing, and troubleshooting advanced network solutions in secure environments.
• Acting as a second-level escalation point for complex incidents and service requests.
• Maintaining and improving Infrastructure as Code (IaC) assets within Vault Cloud’s CI/CD pipeline.
• Creating and managing change requests, technical documentation, and network records.
• Identifying and driving continuous improvement initiatives within Vault Cloud’s operations.
  
  
  

To be successful you will be able to demonstrate with:

• The scope of this role requires an Australian Government Security Clearance; therefore, applicants must be Australian Citizens and have the ability to obtain and maintain the required security clearance.
• Strong experience in network operations, particularly in classified environments.
• Familiarity with ITILv4 and service management frameworks.
• Hands-on expertise in infrastructure automation and CI/CD pipelines.
• Ability to work in high-stakes environments with strong problem-solving skills.
• Flexibility to participate in a 24/7 roster using enterprise service management tools.
• Experience in service operations, including incident, service request, and change management.
• Industry certifications such as CCNA, CCNP, CCIE, CompTIA A+, Network+, Security+, Linux+ (or similar).
• Strong communication skills for technical and non-technical stakeholder engagement.
• Proven ability to manage competing priorities and drive solutions effectively.
• Functional knowledge of Australian Government ICT, Cyber, and Security frameworks (PSPF, ISM).
• A passion for technology and security
• Flexibility to enjoy and thrive within a fast-paced, agile, and expanding scale-up environment
  
  
  

What’s in it for you?

• Be at the forefront of cyberwarfare, the greatest technology challenge of our generation
• Up to 10% of time dedicated to learning & development
• 5 days of bonus leave per year
• Company paid parental leave
• A diverse culture where we celebrate our people and their unique, individual perspectives
  
  
  

You will collaborate to provide secure and professional cloud services to a broad range of users. Join us now and become part of the future of secure cloud services and provide a significant contribution to our nation's success.

Get to know us at

https://vaultcloud.com.au/