Expected compensation: 70.00 - 75.00 USD Per Hour

HireArt is helping our client find an experienced Network Operations Engineer to oversee the deployment, configuration, monitoring, and day-to-day operations of the data networking and network security infrastructure.

In this role, you will monitor the network infrastructure, troubleshoot network issues, and support the help desk and users with network-related issues.

This role is onsite; candidates MUST be located in the Pittsburgh, PA area.

As a Network Operations Engineer, You Will

• Support the company's highly technical software and hardware engineering teams by providing tier 2 support for network issues and managing network support ticket queues.
• Troubleshoot and diagnose VPN, Wi-Fi, Internet, and internal network issues.
• Monitor network and security infrastructure via organizational tools and platforms.
• Engage with other cross-functional teams to escalate and prioritize support issues.
• Assist in network deployment and testing.
  
  

Requirements

• 5+ years of relevant industry experience
• Experience with VPN fundamentals/troubleshooting, switching/routing, and using a SEIM tool for troubleshooting (e.g., Splunk or Sumo Logic)
• Experience with troubleshooting complex issues and providing detailed root cause analysis
• Experience supporting BGP networks along with other advanced routing protocols
• Fundamental understanding of network security with experience in edge firewall support
• Fundamental understanding of SSE VPN solutions with widely distributed users
• A drive to learn and work with industry-leading technologies
• Ability to provide reliable support to users
• Demonstrates strong attention to detail
• Ability to communicate effectively with individuals of various technical expertise
• Attentive listening skills and the ability to synthesize the information provided
  
  

Preferred Qualifications

• An understanding of network orchestration and automation with Python, Ansible, and Terraform
• Experience with Fortinet, Palo Alto, and Cisco Firepower firewalls and switching
• Experience with Ubiquiti Wi-Fi and Zscaler ZIA/ZPA
• Experience with Cradlepoint NetCloud and Cradlepoint routers
  
  

Benefits

• Pre-tax commuter benefits
• Employer (HireArt) Subsidized healthcare benefits
• Flexible Spending Account for healthcare-related costs
• HireArt covers all costs for short- and long-term disability and life insurance
• 401k package
  
  

Commitment:This is a full-time (40 hours per week), 3-month contract position staffed via HireArt. This position will be onsite and available to candidates local to the Pittsburgh, PA area.

HireArt values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp.