Job: NOC Engineer

Location: Malta (Hybrid)

Salary: upto €36,000 + €6,000 Shift Allowance (24/7 Shift Rotation)

Job Type: Permanent

Job Responsibilities/Objectives:

• Proactive monitoring and support of the production systems
• Event and Incident handling
• Investigate problems, perform root cause analysis, and derive resolutions
• Act as an escalation point for issues flagged by customer support, respond to customer inquiries
• Work closely with our internal operations engineering support teams
• Single point of contact for all teams
• Roll out innovative ideas and solutions that will enable NOC to work more efficiently
• Creating and maintaining technical documentation and processes, reporting tasks
• Understand and find ways to automate tasks within operations

Required Skills/Experience

The ideal candidate will have the following:

• Understanding of networking
• Proactive monitoring
• Incident management
• Linux / Windows proficiency, experience with different Linux distros (Debian, Ubuntu, CentOS, etc.)
• Experience with domain names, hosting, and SSL support
• Proficiency in websites migrations between servers/providers
• Experience working with VMware technologies