Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Technical Services Implementation Engineer (L2) is a developing subject matter expert, responsible for ensuring that client solution requirements are resolved in line with Service Level Agreements (SLA).

This role performs configurations, action installations and attend to break/fix events.

What You'll Be Doing

Key Roles and Responsibilities:

Technical Specialist dedicated to IT infrastructure support. Manages and operates on IT systems, monitoring them and improving their performance, solving medium complexity problems to ensure defined service levels.

• Staging of equipment and infrastructure start-up.
• Physical installation and basic and advanced configuration.
• Migrations or commissioning of medium complexity infrastructures
• Functional testing and hands-on support to more senior specialists.
• On-site engineer at the customer for MACD activities and 2nd level troubleshooting
  
  

Knowledge, Skills, and Attributes:

• The specialized expertise allows us to deploy medium-low complexity infrastructures and solutions and to assist the customer in maintenance and change management activities.
  
  

Academic Qualifications and Certifications:

• Has advanced certifications from the main reference vendors accompanied by field experience as a delivery engineer.
• Knows advanced commands and the procedures to be applied to systems and/or equipment.
  
  

Required Experience:

• Has more than 3 years of experience as an engineer.
• Experience in working in a highly ITIL oriented and guided environment.
  
  

Workplace type:

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.