Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk. Your role and responsibilities * Manage Forti-SDWAN and Forti-Firewall configurations. * Create and manage SDWAN rules based on source and destination network segments. * Set up underlay and overlay IPSEC tunnels. * Implement policy-based routing using route preferences, priorities, and targets. * Maintain MPLS, BGP, and international link connectivity. * Handle AWS and Azure cloud integrations with multi-vendor direct connect termination to integrate on-prem and cloud environments. * Conduct link failover testing and ensure high availability. * Manage LAN infrastructure including Dell VLT, switch stacking, Port-channel configuration, and other switching technologies. * Operate and maintain Cisco Nexus 9K switches. * Manage unmanageable switches at spoke locations. * Perform link monitoring and shifting as required. * Conduct site surveys and manage site shifting activities. * Perform latency checks and link utilization testing. * Log vendor cases, manage vendors, and ensure closure of cases within SLA. * Configure and manage cloud mobility controllers and association of Aruba Access Points. * Ensure operations are performed within agreed SLAs. * Work in 24x7 rotational shifts. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise * At least 6-8 years of experience in the networking domain, with a strong focus on Level 3 network operations * Minimum 2 years of leadership experience in customer management and network operations * Strong hands-on experience with: * Forti-SDWAN and Forti-Firewall * IPSEC tunnels, route-based and policy-based routing * MPLS and BGP protocols * Cisco Nexus 9K and Dell switching technologies (VLT, Port-channel, stacking) * AWS and Azure cloud platforms with direct connect configurations * Strong knowledge of LAN/WAN infrastructure, link failover, monitoring, and troubleshooting * Experience with vendor coordination and SLA management * Minimum requirement: CCNP Enterprise certification Preferred technical and professional experience * Aruba Cloud Mobility Controller and Access Points * Managing unmanageable switches in remote/spoke locations * Conducting site surveys and managing network shifts * Familiarity with link utilization tools and latency analysis * Prior experience in 24x7 support environments ABOUT BUSINESS UNIT IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience. For additional information about location requirements, please discuss with the recruiter following submission of your application.