Akkodis is seeking IT Network Infrastructure Engineer for Direct Hire position which is Hybrid – 3 Days/Week with to Columbia, MD. Ideally, We are Looking for experience with Infrastructure engineer in maintaining Network & Network Security Infrastructure.

JOB TITLE: IT Network Infrastructure Engineer

EMPLOYMENT TYPE: Direct Hire

LOCATION DETAILS: Columbia, MD (Hybrid 3 days per week)

Salary Range: $110 - $135/Annum (Salary may be negotiable based upon experience, education, geographic location, and other factors).

Responsibilities:

• Primary support as IT Network Infrastructure engineerin maintaining Network & Network Security Infrastructure within Americas region.
• Provide complete operational life-cycle and project based support for Americas Infrastructure.
• Participate in 24*7 follow-the-sun operating model along with EMEA and Asian region teams to support global infrastructure.
• Create and maintain SOPs, reference standards, architecture diagrams and other supporting documents as required.
• Continue to identify and implement regular operational activities that can be automated and or transitioned to Level 1 support after adequate documentation and knowledge transfer for swift issue resolution and better customer experience.
• As part of a larger team, maintain Infrastructure that meets and beats the established OLAs on both availability and performance.
• Follow established ITSM standards while resolving incidents, problems & service requests and while making changes to Infrastructure.
• Continuously assess the technology and service risk within Americas Infrastructure and make improvements to mitigate those risks.
• Work independently, within a team environment to achieve business objectives.
• Minimum Domestic and International travel would be required

Required Skills:

• Bachelor’s degree in computer science, engineering, technology or other pertinent area of study; or equivalent combination of education and related work experience
• 3-5 years of 24*7 operational experience working on production infrastructure is required – on-call support
• 5-7 years of extensive hands-on experience in the administering & architecting the following technologies is required
• Switching and Routing (LAN and WAN) protocols (VRF, EVPN, VXLAN, BGP, HSRP, LACP etc.)
• Network switches and routers - Cisco / Arista
• Aruba Edge Connect/ Silverpeak -SDWAN solution(s)
• Wireless
• Hands-on experience in creating and managing Ansible playbooks to automate Network configurations and deployments
• Working knowledge or good understanding of the below technology areas would be required:
• IP Address Management (IPAM)
• GIT
• Python scripting and Linux OS
• ITSM – ServiceNow
• Good analytical and troubleshooting skills and experience handling simultaneous high-priority issues
• Working experience in independently handling tasks that are project based and operational
• Demonstrable experience in creating quality SOPs and architecture documents
• Experience in working in different time-zones & with global team would be a strong plus
• Good working knowledge of IT Service Management principles is required; ITIL certifications are preferred.
• Experience in dealing directly with business users/customers and excellent communication skills (verbal and written)