Company Description

MERAKI TECH is a forward-thinking company dedicated to enhancing lifestyle through innovative, sustainable, and affordable Smart, Security, Safety & Network IT solutions. With extensive on-field experience and technical expertise, MERAKI TECH designs solutions tailored to customer requirements and project challenges. Based in Ahmedabad, MERAKI TECH provides end-to-end project implementation, delivering quality service and a seamless experience as a single point of contact for various stakeholders.

Job Description

We are looking for an experienced and self-motivated Network Field Technician to join our team and handle field operations related to Network security systems. The candidate will be responsible for on-site service, installation supervision, and coordination for systems such as IP CCTV, Access Control, and Video Door Phones. This is a full-time on-site role for a Network Field Technician, based in Mumbai.

Key Responsibilities

• Handle service and maintenance calls on-site for IP-based security systems.
• Supervise and coordinate with contractors at project sites.
• Maintain and submit daily work progress reports.
• Understand and implement IP Network Architecture for CCTV & Access Control Systems.
• Be available for emergency visits/site handovers as required.

Qualifications

• Skills in Troubleshooting and Networking
• Experience doing Site Survey & basic Network Design
• Strong Customer Service skills
• Excellent problem-solving and technical skills
• Ability to work independently and manage time effectively
• Relevant certifications or training in networking are preferable
• Previous experience in a similar role is advantageous

✅ Minimum 2 years of relevant experience in IP networking & electronic security systems.

✅ Good understanding of IP CCTV, Access Control, and VDP technologies.

✅ Must own a 2-wheeler and a laptop (mandatory).

✅ Able to operate independently from site locations (office visits only when required).

✅ Willing to work extended hours in case of project emergencies or critical support.

• Sunday will be the weekly off (support on Sunday will be adjusted/compensated).
• No other holidays apart from Sunday.