The Network Engineer will provide on-site support monitoring network performance to ensure system availability and reliability by administering various devices and services [website] routers, switches, firewalls, load balancers, VPN, WIFI:
* Maintaining systems software (upgrades including service packs, patches, hot fixes and security configurations)
* Monitor system resource utilization, trending, and capacity planning
* Provide Level-2/3 support and troubleshooting to resolve issues
* Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
* Select and implement security tools, policies, and procedures in conjunction with the security team
* Work with users and other personnel for problem resolution
* Support a multi-platform server environment including server and software installation, configuration, maintenance, configuration management, patch management, security compliance and troubleshooting
* Develop, document and maintain good operating practices and procedures associated with support and maintenance of server environments
* Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations
* Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems
* Lead strategic planning and development associated with system support
* Monitoring network performance to determine if adjustments need to be made
* Conducts system security configuration and testing based on organizational guidance, policies and procedures
* Provide senior level support and communicate periodically with users on systems status, including system changes, problems, enhancements and potential impacts
* Designing, configuring and testing networking software, computer hardware, and operating system software
* Perform other related duties as assigned
Local Baltimore-Washington D.C. and Long-Distance travel may occasionally be required.
This is a full-time salary position with benefits. Salary range $95,000 - $145,000 per year. Compensation is based on skills, qualification, certification and experience level of the candidate.
Required Skills and Experience
* Five-plus years' experience as a Windows System Administrator
* Qualified candidates must have graduated from an accredited four-year college or university with a focus in Information Technology or related field; substitution of relevant experience for required education will be considered
* CCNP certification is a minimum
* Experience with Cisco Firewalls, VPN appliance, switching support and troubleshooting techniques
* Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers and switches
* Solid understanding of LAN, WAN systems and user rights
* Proven hands-on experience
* Network certification: CCNA, CCNP
* Deep understanding of networking protocols [website] IPsec, HSRP, BGP, OSPF, 802.11, QoS)
* Solid understanding DevOps Networking
* Hands-on experience with monitoring, network diagnostic and network analytics tools
* Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources
* Ability to work with all levels of staff within and outside of IT and outside the organization
* Strong problem determination and resolution skills
* Ability to create accurate network diagrams and documentation for design and planning network communication systems
* Experience with Linux operating system support and troubleshooting techniques
* Basic understanding of server back-up and restore processes
* Strong verbal and written communication skills to all levels of the organization
* Must be able to write procedures and technical content related to position responsibilities
* Ability to create and maintain positive and professional business relationships with both internal associates and external customers
* Must work effectively in a team environment, multi-team setting, as well as independently
* Must know how to provide a status on assigned deliverables (i.e., estimate their work)
* Must be a U.S. Citizen
* Must be able to lift 50 lbs.
Preferred Skills and Qualifications
* Cisco Skilled and Certified
* Knowledge of Dell PowerEdge hardware
* Microsoft Exchange administration
* Basic Microsoft SQL Server or Oracle database installation and administration
* Basic understanding of LAN/WAN technologies
EOE M/F/D/V