firstPRO is now accepting resumes for a Systems/Network Engineer role in Boston, MA. This is a direct hire role with a hybrid workstyle.

RESPONSIBILITIES:

• Provide administration of virtual Windows domain, servers, appliances, VOIP, Exchange Online, O365, and other SaaS environments.
• Provide administration of Bank network infrastructure devices, appliances, configurations, adherence to best practices and industry security standards.
• Installations, upgrades, patching, and maintenance of hardware and software across the environment.
• Review resource monitoring, performance tuning, and scaling of infrastructure nodes. Coordinate changes as needed with third party vendor. Implement and engineer solutions based on business needs.
• Maintain and support a mix of vendor equipment.
• Decrease downtime, support risk mitigation initiatives, and vulnerability remediation.
• Provide technical expertise needed to resolve complex issues.
• Be an escalation resource for internal IT members and other business units.
• Ensure that documentation is always current and properly reflects the Bank’s infrastructure details.
• Successfully pass technical and regulatory examinations required by the Company.

KNOWLEDGE, SKILLS AND ABILITIES:

• 4+ years of prior work experience with server, network, and security infrastructure environments.
• 4+ years of prior work experience with Windows operating systems, virtual appliances, network equipment, firewalls, and VPN technologies.
• Exceptional troubleshooting and analytical skills.
• Attention to detail when participating in projects and creating technical documentation.
• Knowledge about banking compliance and the regulatory responsibilities around information security best practices required.
• Positive attitude, customer oriented, and good communication skills across all levels of the organization.
• Excellent project and time management skills.
• Proven ability to function as a team member for multiple simultaneous activities.